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We are seeking a dependable and detail-oriented Utility Clerk to support Lockbox and Mailroom Operations. In this role, you will assist with incoming mail processing, scanning, extraction, sorting, and reject handling while ensuring production deadlines and quality standards are consistently met.
Job Responsibility
Operate mail sorting, extraction, and scanning equipment to process incoming mail and payments
Receive, sort, and prepare incoming mail according to established procedures
Operate and maintain equipment including OPEX Falcon, OPEX 150/IEM, OPEX MPS 40
Monitor equipment performance and identify jams, misfeeds, or operational issues
Troubleshoot minor equipment problems and escalate issues when necessary
Process rejects and assists with mailroom support functions
Perform quality checks to ensure accuracy and compliance
Meet daily production goals and processing deadlines
Follow all operational, compliance, security, and audit procedures
Support team objectives and contribute to a collaborative work environment
Lift and carry mail trays weighing up to 10–15 pounds as needed
Requirements
High school diploma or equivalent required
Previous experience in a lockbox, mailroom, scanning, document processing, or production environment preferred
Experience operating OPEX Falcon, OPEX 150/IEM, OPEX MPS 40, or similar extraction and scanning equipment is a plus
Strong attention to detail and commitment to accuracy
Ability to work efficiently in a fast-paced production environment
Basic troubleshooting and problem-solving skills
Strong organizational and time management abilities
Ability to follow detailed procedures and work independently
Team-oriented mindset with strong communication skills
Nice to have
Experience operating OPEX Falcon, OPEX 150/IEM, OPEX MPS 40, or similar extraction and scanning equipment