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This position will greet and assist guest at events including answering questions that arise. This position represents the facility with outstanding friendly custom service greeting and assisting guest at events. Will also assist guest answering questions that arise and will report problems or concerns to appropriate department.
Job Responsibility:
Greet and assist guest at events including answering questions that arise
Represent the facility with outstanding friendly custom service greeting and assisting guest at events
Report problems or concerns to appropriate department
Receive all guests with outstanding friendly customer service
Answer general questions about the arena and provide assistance when needed
Assist Event Manager and Usher Supervisors when needed
All other duties and responsibilities as assigned
Requirements:
Must be 18 years of age or older
Received High school diploma or GED
At least six (6) months customer service experience preferred
Must be able to work in a fast paced diverse environment
Convey strong verbal & interpersonal skills
Follow oral and written instructions and communicate effectively with others in both oral and written form
Remain flexible and adjust to situations as they occur
Must be able to work irregular hours including nights, weekend and/or holidays as needed
Must be able to stand and/or walk for hours at a time