Usher Job at Legends Global (North Charleston)

Usher

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , New Orleans

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
Must successfully pass a criminal background check
Excellent communication skills
Able to read and understand written English
Able to distinguish colors of different credentials
Able to stand for long periods of time, up to 10 hours, and ability to climb stairs
Able to work nights, weekends, and holidays as needed
High School diploma or equivalent
1-2 years customer service or retail experience required

Job Responsibility

Survey assigned area and report any problems (i.e., dirty or damaged seats, wet floor, etc.) to their supervisor
Familiarize yourself with the location of the nearest exit ramp, police officer, person with a handheld radio or IMS device, supervisor in case of an emergency, and the nearest restroom
Greet each guest with a warm smile and friendly greeting (i.e., 'good afternoon' or 'welcome to the Superdome')
Check each ticket thoroughly, noting the date, time, color, event or game, number, level, section, row, and seat. Be familiar with the numbering of your seating area and the general seating system of the entire Mercedes-Benz Superdome and Smoothie King Center
Guide each guest to the correct seat. If a guest has tickets for another seating area, thank them and direct them to the proper area by way of the concourse
Keep guests moving
this avoids congestion and eliminates traffic, blocking entrances, concourses, stairways, and ramps
Advise patrons that smoking is not permitted inside the facility. They may smoke in the designated areas at Gates B, D, F, and H.
Keep crosswalks and aisles clear of standing spectators
Receive and act on any complaints from the guest. Never let a guest's problem go unanswered. If you cannot give a patron satisfaction, refer the problem or question to your supervisor at once

Parttime

Usher

Position is required to assist patrons with their customer service needs while a...

Location

United States , Fort Worth

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High School Diploma or GED preferred
One-year prior experience in a customer service position preferred
Must be able to communicate clearly, have a friendly disposition, and a smile
Candidates must be able to stay calm in the stressful and fast-paced environment of an arena
Experience in handling conflict in a friendly and effective manner is preferred
Ability to navigate a variety of floor surfaces and areas, including continuous standing and walking, including up and down stairs
Ability to verbally communicate in a clear manner with guests, teammates, and building staff
Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, and flashing lights

Job Responsibility

Assist patrons with seating or other information as needed
Maintain position on post, viewing area of responsibility
Oversee assigned area for spills or situations requiring staff attention
Operate handicap lift with wheelchair containing patron (if applicable)
Receive and act on complaints from patrons according to established policies and procedures
All other duties as assigned
Performs other related duties as assigned by Manager/Supervisor

Parttime

Usher

The Usher is responsible for properly greeting and checking guests' tickets as t...

Location

United States , Pensacola

Salary:

14.00 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Excellent interpersonal and communication skills
Must be personable and pro-active in providing assistance to all guests with the highest level of customer service
Must be able to work flexible hours including nights, weekends and holidays
Must be able to work in a team environment, interacting with multiple departments
Understand written and spoken English
Must be able to communicate in a clear manner with guests and teammates
Must be able to see and read small sized text on tickets (paper and electronic)
Able to stand for extended periods of time
Able to navigate a variety of floor surfaces and areas, including walking up and down stairs

Job Responsibility

Greet and interact with all guests in a welcoming and friendly manner
Direct guests to their ticketed seats or to the appropriate seating section
Ensure that only guests with the proper ticket are sitting in assigned section
Answer guest questions with regard to event and facility, e.g., location of section, restrooms, concession stand, first-aid, etc.
Handle complaints, disturbances, or related problems with guests
Forward complaint to supervisor or House Manager as applicable
Ensure guests are following all venue and event policies and code of conduct requirements
Keep aisles, concourses, and stairs clear of guests while event is in progress
Monitor assigned area(s) for spills or situation requiring staff attention and report accordingly
Perform other related duties as assigned by supervisor

Parttime

Usher

This position will greet and assist guest at events including answering question...

Location

United States , Fresno

Salary:

16.90 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Received High school diploma or GED
At least six (6) months customer service experience preferred
Must be able to work in a fast paced diverse environment
Convey strong verbal & interpersonal skills
Follow oral and written instructions and communicate effectively with others in both oral and written form
Remain flexible and adjust to situations as they occur
Must be able to work irregular hours including nights, weekend and/or holidays as needed
Must be able to stand and/or walk for hours at a time

Job Responsibility

Greet and assist guest at events including answering questions that arise
Represent the facility with outstanding friendly custom service greeting and assisting guest at events
Report problems or concerns to appropriate department
Receive all guests with outstanding friendly customer service
Answer general questions about the arena and provide assistance when needed
Assist Event Manager and Usher Supervisors when needed
All other duties and responsibilities as assigned

Parttime

Usher

To perform this job successfully, an individual must be able to perform each ess...

Location

United States , Saginaw

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D.
6 months experience in customer service related field
Valid driver’s license required.
Ability to work with minimal supervision
Strong customer services skills
Good written, verbal and interpersonal skills required: ability to interact with all levels of staff including management.
Ability to work irregular hours including, nights, weekends and holidays
Professional presentation, appearance and work ethic
Some computer experience.
Ability to stand for long periods of time

Job Responsibility

Fills out various forms for scheduling purposes
Assess area for cleanliness prior to event/clean up and messes prior to doors
Helps in maintaining a clear walk way for patrons
Efficiently and courteously distributes information & provides guidance concerning seating and events
Distribute information concerning coming attractions
Monitors events and event spaces to watch for potential issues and to ensure the safety of all guests
Notifies operations staff for assistance when the need arises
Interacts in a friendly positive manner with the public and all levels of management and fellow employees
Light cleaning of trash and chair removal duties after some events
Work independently or within groups

Parttime

Usher

Part-Time Usher position for ASM Global/Sames Auto Arena. The role involves prov...

Location

United States , Laredo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Previous customer service experience required
Bi-lingual (English/Spanish) will be strongly preferred
Strong communication and teamwork skills are a must
MUST BE 18+ YEARS OLD TO APPLY

Job Responsibility

Be on time and in a clean, presentable uniform
Greet each guest in a warm and friendly manner
Escort guests to their seats when possible
Inspect assigned area prior to an event for cleanliness
Check each ticket thoroughly for date, section, seat, and row number
Receive and act upon complaints from guests
Keep aisles clear of people
Politely inform guests where smoking is allowed
Notify supervisor of spills or accidents
Contact supervisor immediately if a guest has unauthorized contraband and resists a polite request

Parttime

Usher

To perform this job successfully, an individual must be able to perform each ess...

Location

United States , Saginaw

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D.
6 months experience in customer service related field
Valid driver’s license required
Ability to work with minimal supervision
Strong customer services skills
Good written, verbal and interpersonal skills required: ability to interact with all levels of staff including management
Ability to work irregular hours including, nights, weekends and holidays
Professional presentation, appearance and work ethic
Some computer experience
Ability to stand and walk for long periods of time, including up and down stairs

Job Responsibility

Fills out various forms for scheduling purposes
Assess area for cleanliness prior to event/clean up and messes prior to doors
Helps in maintaining a clear walk way for patrons
Efficiently and courteously distributes information & provides guidance concerning seating and events
Escort guest to their sections/seats, frequently when the venue is dark
Distribute information concerning coming attractions
Proactively approach guests that may have a question, difficulty, or complaint
Monitors events and event spaces to watch for potential issues and to ensure the safety of all guests
Notifies operations staff for assistance when the need arises
Enthusiastically greet in a friendly positive manner with the public and all levels of management and fellow employees

Parttime

Event Staff - Usher

Kick off your exciting career in Event Security with Allied Universal® Event Ser...

Location

United States , Cleveland

Salary:

15.50 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Must have a high school diploma (or equivalent)
Must be able to work overtime as needed
Be professional, articulate and able to use good independent judgment and discretion
Outstanding verbal and written communication skills required

Job Responsibility

Assists in all aspects of event day preparation and execution
Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events
Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest
Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience
Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone

What we offer

Weekly pay
Flexible scheduling options
Part-time flexible scheduling under 30 hours/week
401(k)
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more

Parttime

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Event Staff - Usher

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