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Usher/Ticket Taker

United States, Jacksonville · Job Posted February 20, 2026
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Job Description

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Usher/Ticket Taker for ASM Jacksonville. Responsible for patron entrance, seating, and guest services during all events of the Jacksonville Center for the Performing Arts and Ritz Theatre and Museum.

Job Responsibility

  • Require each person entering the facility have a valid ticket or credentials
  • Examine patron’s ticket for accuracy of date, proper facility and show time
  • Maintain position on post, taking tickets at a pace to keep patrons steadily moving into the facility
  • Utilize scanning equipment to process patron tickets and count ticket stubs received as necessary
  • Direct patrons to their assigned seating area
  • Provide assistance with emergency procedures as necessary

Requirements

  • Must have excellent customer service and interpersonal skills
  • Must have strong communication skills
  • Must have attention to detail and strong hand-eye coordination
  • Must have access to internet by computer or smart phone to access monthly schedule
  • One-year prior experience in customer service preferred

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