Usher Supervisor Job at Legends Global (Pensacola)

New

Vip experience host hostess

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , San Antonio

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ability to adapt easily to the requirements and guidelines of the organization
Responsible handling of credit cards is vital
Possess pleasant personality with an enthusiastic and professional attitude
Ability to work flawlessly and effortlessly under stress and pressure
Experience in a customer service, sales, or fine dining role
Excellent communication and decision-making skills
Ability to work in areas with loud noises and crowds
Self-motivated and accountable, able to work independently and as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, and holidays
Must be 21+ with reliable transportation

Job Responsibility

Provide premium professional client services, hospitality, and support in the organization and management of events within the facility
Interact with Premium clients, facility staff and related personnel to assure all event needs are fulfilled
Responsible for all upgrades and all ancillary transactions at concerts and events
Welcome VIP members and guests and memorize their names
Provide excellent service to all members and Premium guests
Always be willing to help Premium members and guests with any questions or needs
Build and maintain constructive relationships and proactively anticipate guests' or members' needs
Pitch, sell and collect payment from guests for upgrades
Maintain appearance and dress according to established guidelines
Promote venue and membership program

Parttime

New

Vip Experience Host

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , San Antonio

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ability to adapt easily to the requirements and guidelines of the organization
Responsible handling of credit cards
Possess pleasant personality with an enthusiastic and professional attitude
Ability to work flawlessly and effortlessly under stress and pressure
Experience in a customer service, sales, or fine dining role
Excellent communication and decision-making skills
Ability to work in areas with loud noises and crowds
Self-motivated and accountable, able to work independently and as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, and holidays
Hospitality experience

Job Responsibility

Provide premium professional client services, hospitality, and support in the organization and management of events within the facility
Interact with Premium clients, facility staff and related personnel to assure all event needs are fulfilled
Responsible for all upgrades and all ancillary transactions at concerts and events
Welcome VIP members and guests and memorize their names
Provide excellent service to all members and Premium guests
Always be willing to help Premium members and guests with any questions or needs
Build and maintain constructive relationships and proactively anticipate guests' or members' needs
Pitch, sell and collect payment from guests for upgrades
Maintain appearance and dress according to established guidelines
Promote venue and membership program

Parttime

New

Guardian

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , Bossier City

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High School diploma or GED and one to three months related experience and/or training
or an equivalent combination of education and experience
Work independently, exercising judgment and initiative
Remain flexible and adjust to situations as they occur
Demonstrate exceptional skills in customer relations, communications and problem solving
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in oral and written form
Must be at least 18 years old
Must be able to pass background and reference checks
Must be able to stand for extended periods of time

Job Responsibility

Provide the primary level of guest assistance throughout the venue
Required to have a thorough knowledge of building policies and procedures and event requirements
Distribute venue information and updates
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Be available to listen to guests' compliments and complaints
Provide ADA services and information to guests with disabilities and the elderly
Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups
Make people feel special
Keep floors and aisles clear of obstructions
Reports any suspicious activity to your supervisor

Parttime

New

Usher/ticket taker

The primary responsibility of this position is to help create a positive event e...

Location

United States , Toledo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Candidates must be 18 years of age or older
High School degree or equivalent is required
Must be able to communicate clearly, have a friendly disposition, and a smile
Previously demonstrated strong Customer Service experience is required
Candidates must be able to stay calm in the stressful and fast-paced environment of an arena

Job Responsibility

Ushers generally work one of two positions as directed by management: Ticket Taker or Section Attendant
Enthusiastically greet guests and provide event information
Escort guests to their sections/seats, frequently when the theater is dark
Enforce facility policies (i.e., no smoking, no re-entry) by monitoring doors and sections
Proactively approach guests that may have a question, difficulty, or complaint
Creatively resolve guests' troubles up to the level where intervention by a supervisor is required
Identify and respond to emergencies, involving Security or Supervisors as appropriate
Remain calm and direct guests to the designated area of safety in the event of an emergency
Hours of work include days, nights, weekends, and holidays, meeting all call times as set by management
Other duties and unexpected needs as assigned by management

Parttime

New

Usher

Part-Time Usher position for ASM Global/Sames Auto Arena. The role involves prov...

Location

United States , Laredo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Previous customer service experience required
Bi-lingual (English/Spanish) will be strongly preferred
Strong communication and teamwork skills are a must
MUST BE 18+ YEARS OLD TO APPLY

Job Responsibility

Be on time and in a clean, presentable uniform
Greet each guest in a warm and friendly manner
Escort guests to their seats when possible
Inspect assigned area prior to an event for cleanliness
Check each ticket thoroughly for date, section, seat, and row number
Receive and act upon complaints from guests
Keep aisles clear of people
Politely inform guests where smoking is allowed
Notify supervisor of spills or accidents
Contact supervisor immediately if a guest has unauthorized contraband and resists a polite request

Parttime

New

Event Staff Supervisor

ASM Global the leader in privately managed public assembly facilities, has an ex...

Location

Puerto Rico , Hato Rey

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High School Degree required and Associate’s Degree or higher desirable
Or 1-year related experience and/or training
Customer service background preferred
Customer service is a focal point of position. Must be able to maintain an effective working relationship with clients, employees, exhibitors, and others encountered in the course of employment
Ability to effectively communicate with co-workers and manager/supervisor
Ability to communicate with and take direction from immediate supervisor and facility management
Possess excellent written, verbal, and interpersonal skills and interacts with all levels of staff, including management
Remain flexible and adjust to situations as they occur
Ability to handle/resolve high tension situations and control "unruly" guests
Excellent problem solving and organizational skills

Job Responsibility

Guest relations activities that include greeting and directing guests, screening guests for camera/video equipment and other items not permitted into the buildings, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance
Have a full working understanding of the specific setups and event post (i.e., ticket takers, ushers, concierges, security, crowd control, door screeners and guest relations) and possess the ability to communicate with manager/supervisor. Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to manager/supervisor issues through 2-way radio communication
Identify risks or hazardous situations from the physical structure of the building and create safe logistics for setups and the event to continue
Observe employee and crowd behavior before, during and after an event takes place
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies, and procedures
When witness to an on-site injury must complete incident reports
Promote a safe working environment for all employees by following the life safety and emergency program as needed

Parttime

Client Business Partner

GSD&M is searching for a Client Business Partner to join our Media team. The ide...

Location

United States , Austin

Salary:

Not provided

GSD&M

Expiration Date

Until further notice

Requirements

Familiarity across all things digital and how all elements within digital ecosystem work together
Strategic understanding of digital marketplace and thorough experience planning digital-heavy campaigns (direct, programmatic, paid search and paid social, custom partnerships/programs, gaming and social programs connected to media buys)
Ability to usher traditional media planning and buying process into the digital age
Meet with media sales reps and industry representatives regularly
Be a source of confidence with clients as an expert in cross-platform, audience-first strategy development
Provide point-of-view on new media and technologies
Ability to use alternative analytical approaches to solve media problems
Thorough knowledge of marketing and advertising principles
understanding of media concepts and terminology
Familiar with media buying and planning process within an integrated agency environment

Job Responsibility

Lead overall client relationship and strategic development of media plan recommendations via research, historical client-based campaigns, and collaboration within cross-functional agency team
Management and development of the Planning team
Partner closely with Digital Solutions, Video Investment and Decision Science teams
Lead cross-functional media strategy team

What we offer

Inclusive environment
generous benefits
plenty of time off
opportunities for growth

Fulltime

Media Director, Planning

GSD&M is searching for a Media Director to join our Planning team. The ideal can...

Location

United States , Austin

Salary:

Not provided

GSD&M

Expiration Date

Until further notice

Requirements

Lead with audience-first thinking
Digital mindset
Ability to lead a cross-functional media strategy team
Familiarity across all things digital
Strategic understanding of digital marketplace
Experience planning digital-heavy campaigns (direct, programmatic, paid search, paid social, custom partnerships/programs, gaming, social programs)
Ability to usher traditional media planning into the digital age
Meet with media sales reps and industry representatives regularly
Be a source of confidence for clients
Provide point-of-view on new media and technologies

Job Responsibility

Lead the overall client relationship and strategic development of media plan recommendations via research, historical client-based campaigns, and collaboration within the cross-functional agency team
Management and development of the Planning team
Partner closely with the Digital Solutions, Video Investment and Decision Science teams
Provide strategic thinking and oversight of work
Foster convergence
Challenge current operations and processes and make improvements that create efficiencies

What we offer

Inclusive environment
Generous benefits
Plenty of time off
Opportunities for growth

Fulltime

Usher Supervisor

Legends Global

Location:
United States , Pensacola

Category:
Art and Entertainment

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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