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Direct the safe and orderly flow of guest traffic upon entry and exit from venues throughout the Peoria Civic Center while providing excellent customer service with a courteous and friendly demeanor.
Job Responsibility:
Direct the safe and orderly flow of guest traffic upon entry and exit from venues
Direct patrons to the correct seat location, providing the appropriate level of assistance
Answer guest questions in a timely manner
Inspect assigned seating areas for damage or safety issues prior to each event and immediately report deficiencies to a supervisor
Promote the reputation and goodwill of the Peoria Civic Center through a well-groomed appearance and pleasant, helpful, and courteous interactions
Follow the dress code according to requirements for each event and wear the provided uniform elements
Maintain cleanliness of assigned uniform or shirt
Maintain tight security for entry to venues by verifying validity of patron tickets
Follow current procedures for scanning event tickets upon guest entry
Report unsafe conditions and guest accidents to supervisor and/or security/medical staff as required before, during, and after an event
Treat all guests and co-workers with respect
Promote an enjoyable environment for guests by striving to deescalate confrontations among guests and/or staff and report incidents to supervisor and security
Requirements:
Ability to work a flexible schedule, including nights, weekends, and holidays, according to the event schedule
Ability to work an overall part-time schedule, according to the number and type of events scheduled
Must be 18+ years old to apply
High school diploma/GED required
English language fluency required
Must have reliable transportation
Nice to have:
Basic computer competency preferred, including use of email applications