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Responsible for monitoring crowd movement onto the escalators. Your purpose is to greet guests as they board the escalators, monitor the flow of patrons to avoid overcrowding, and ensure guests do not walk up or down escalators that have shut down due to mechanical or emergency issues, provide general directions to guests (i.e., “your seats are in the Terrace, please take the escalators to the top-level”), answer questions, and provide information. You are on the “front line” and will experience the excitement and energy of the event.
Job Responsibility:
Greet guests and regulate the flow of guests onto the escalators
Engage and interact with guests
Offer assistance to guests who may need help locating their seat
Monitor the ingress and egress of the escalators
All other duties as assigned
Requirements:
Must be at least 18 years of age
Must successfully pass a criminal background check
Excellent communication skills
Able to read and understand written English
Able to stand for long periods of time, up to 6 hours, and the ability to climb stairs
Able to work nights, weekends, and holidays as needed