User Researcher - Public Sector Transformation Job at Social Value Portal Ltd (Central London)

Lead Service Designer

You’ll work alongside a multidisciplinary team of designers, researchers, strate...

Location

United Kingdom , London

Salary:

Not provided

Valtech

Expiration Date

Until further notice

Requirements

Proven experience leading service design across complex services or transformation programmes
A hands-on approach, with the ability to contribute directly within multidisciplinary teams
Experience working across sectors (e.g. public sector, financial services, insurance, or consumer brands), or the ability to adapt quickly between them
A consultative mindset, with strong stakeholder management and facilitation skills
Confidence working on-site with clients and embedding into their teams
Ability to operate in ambiguity and bring structure to complex, evolving problem spaces
A flexible skillset spanning service design, CX, UX, research, product, or strategy
Strong systems thinking, connecting user experience with operations, technology, and data
An understanding of both structured approaches (e.g. GDS) and commercially driven environments and how to balance them
Commercial awareness, with the ability to spot opportunities and contribute to growth

Job Responsibility

You work alongside a multidisciplinary team of designers, researchers, strategists, and technologists, creating services for some of the world’s most influential organisations
Lead from the front, but also comfortable contributing as an individual within a cross-disciplinary team
Bring a strong foundation in service design, but flex across CX, UX, product, and strategy
Be confident operating across sectors
Be comfortable in ambiguity
Think in systems
Collaborate closely with delivery teams to ensure services are feasible, scalable, and implemented effectively
Bring a commercial lens
Support those around you
mentoring designers, raising the quality of thinking, and contributing to a culture of collaboration, learning, and continuous improvement

Business Analyst, Central Government (GDS / DDaT)

We are seeking experienced Business Analysts to support discovery and delivery a...

Location

United Kingdom

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

Proven experience as a Business Analyst within digital transformation or public‑sector delivery environments
Strong understanding of user‑centred design, Agile delivery methodologies and evidence‑based analysis
Ability to work effectively in multidisciplinary teams and communicate complex information to both technical and non‑technical audiences

Job Responsibility

Capture and analyse user needs, business processes and system requirements in alignment with government digital delivery practices
Support discovery activities by gathering evidence, reviewing existing services, documenting insights and mapping as‑is / to‑be processes
Work collaboratively with user researchers, service designers, developers and content specialists to ensure solutions follow GDS user‑centred design principles
Write clear user stories, acceptance criteria and contribute to backlog refinement and sprint planning
Support service evaluation, options analysis and evidence‑based decision‑making throughout the delivery lifecycle

Fulltime

Interaction / UX Designer

A leading product transformation consultancy is seeking an experienced Interacti...

Location

United Kingdom , Manchester

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

Proven experience as an Interaction or UX Designer in digital delivery environments
Strong experience working to GDS standards on public sector or government projects
Ability to design end-to-end user journeys for complex services
Experience working in agile, multidisciplinary teams
Strong prototyping skills (Figma, Sketch, Adobe XD, or similar)
Excellent stakeholder communication and collaboration skills
Experience in service transformation or redesign programmes

Job Responsibility

Design and deliver high-quality interaction and UX solutions across digital services
Translate user research insights into clear user journeys and interaction patterns
Create wireframes, prototypes, and design artefacts to communicate ideas
Collaborate with product managers, developers, researchers, and stakeholders
Ensure designs comply with GDS standards and best practices
Contribute to service assessments and continuous improvement of live services
Support development of scalable, reusable design patterns

UX Designer

A leading product transformation consultancy is seeking an experienced Interacti...

Location

United Kingdom , Manchester

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

Proven experience as an Interaction Designer or UX Designer within digital delivery environments
Strong experience working to GDS standards on government or public sector projects
Ability to design end-to-end user journeys across complex services
Experience working in agile, multidisciplinary teams
Strong prototyping skills (e.g. Figma, Sketch, Adobe XD or similar)
Excellent stakeholder communication and collaboration skills
Experience contributing to service transformation or service redesign programmes

Job Responsibility

Design and deliver high-quality interaction and UX design solutions across digital services
Translate user research insights into clear, effective user journeys and interaction patterns
Create wireframes, prototypes, and design artefacts to communicate ideas and solutions
Collaborate closely with product managers, developers, researchers, and stakeholders
Ensure designs align with GDS (Government Digital Service) standards and best practices
Contribute to service assessments and continuous improvement of live services
Support the development of scalable and reusable design patterns

Fulltime

AI Business Consultant

As an AI Business Consultant at NTT DATA, you will collaborate with clients to d...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience in a consulting or advisory role within a customer-facing environment
Understanding of AI concepts including machine learning, natural language processing, generative AI and Agentic AI
Advisory experience in AI for example readiness assessments, use case prioritisation, ROI modelling, ethical AI, and compliance
Experience in product ownership or business analysis within agile delivery teams including business process analysis and the ability to articulate clear, concise user stories
Skilled in stakeholder engagement, workshop facilitation, and executive communication
Familiarity with tools such as JIRA, Confluence, and data visualisation platforms
Willingness to travel to client sites as required
Eligibility to work in the UK and undergo necessary background checks
Excellent verbal and written communication skills in English
A proactive, self-starter mindset with a strong sense of ownership and accountability

Job Responsibility

Conduct detailed business analysis to identify opportunities for AI adoption and innovation
Lead AI readiness assessments, use case discovery, and prioritisation workshops with clients
Develop business cases and ROI models to support AI investment decisions
Define and document user stories, acceptance criteria, and process flows for AI solutions
Collaborate with technical specialists to ensure feasibility and alignment with business goals
Facilitate stakeholder engagement sessions and cross-functional alignment
Support user research, prototyping, and testing to validate AI solutions in real-world contexts
Support compliance with ethical AI principles, data privacy regulations, and public sector service standards
Contribute to the development of AI strategy, governance frameworks, and operating models
Act as a trusted advisor to clients, guiding them through AI transformation journeys

What we offer

Tailored benefits that support physical, emotional, and financial wellbeing
Continuous growth and development opportunities
Flexible work options

Interaction Designer

We are an independent digital transformation consultancy with clients across pub...

Location

United Kingdom , London

Salary:

Not provided

Solirius Consulting

Expiration Date

Until further notice

Requirements

Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns
Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines
Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases
Designs simple, intuitive, and accessible digital services that meet user needs and business objectives
Takes an end-to-end view of services, creating effective, user-centred interactions across channels
Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements
Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code-based prototypes
Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes
Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base
Facilitates workshops, co-design sessions, and user testing to explore problems, generate ideas, and validate solutions

Job Responsibility

Join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients
Be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences
Be a pragmatic team player with an appreciation of both business and user needs, keen to develop their 'T-shaped' skills and not afraid to take on new challenges
Work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors
Be open to working in different locations for different clients
Be happy to meet in our London office and travel as client needs dictate

What we offer

Competitive Salary
Bonus Scheme
Private Healthcare Insurance
25 Days Annual Leave + Bank Holidays
Up to 10 days allocated for development training per year
Enhanced Parental Leave
Paid Fertility Leave (5 Days)
Statutory & Contributory Pension
EAP with Help@Hand
Gym Membership Benefits

Fulltime

Hgv Class 1 - Artic

JRL Plant & Logistics are looking for an experienced HGV Class 1 driver for a pe...

Location

United Kingdom , Biggleswade

Salary:

17.00 - 18.50 GBP / Hour

JRL Group

Expiration Date

Until further notice

Requirements

HGV Class 1 licence
Experience of driving in the UK
Full CPC and Digi-tacho card
Good understanding of driver's hours and working time
Ability to complete paperwork
Experience of delivering construction equipment / materials preferred

Job Responsibility

Driving HGV artic
Some nights out / tramping will be required
Must be able to follow current legislation EU drivers hours rules, Working time directive for mobile workers, Road Transport directive
Must be able to communicate in a courteous and helpful manner at all times
Must understand the various types of ticket and aggregate types

What we offer

performance related bonus after 3 months
£22.50 Nights Out
10 hour shifts
Full Uniform Provided
28 days holiday (Pro Rata)

Fulltime

Pharmacy Technician

At CVS Health, we are focused on transforming health care for our customers and ...

Location

United States , Hinckley

Salary:

17.00 USD / Hour

CVS Health

Expiration Date

August 10, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another
Ability to confirm prescription information and label accuracy
Customer Service and Team Orientation

Job Responsibility

Support the pharmacy team in delivering operational and service excellence
Assist patients and customers to deliver an exceptional experience
Ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
Complete a rigorous company training program
Satisfy all registration, licensing, and certification requirements
Follow pharmacy workflow procedures at each workstation
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

Select Country

User Researcher - Public Sector Transformation

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?