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User Experience (UX) Writer

United States, Chicago, Illinois · Job Posted April 11, 2026
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Job Description

We are looking for a talented User Experience (UX) Writer to join our team on a long-term contract basis in Chicago, Illinois. In this role, you will collaborate closely with designers, researchers, and developers to craft compelling and user-friendly content that enhances the overall user experience. If you are passionate about user-centric design and have a knack for creating clear, engaging, and impactful messaging, we encourage you to apply.

Job Responsibility

  • Develop concise and user-friendly content for various digital platforms, ensuring alignment with UX best practices
  • Collaborate with UX designers and researchers to create user scenarios, journey maps, and content strategies
  • Conduct qualitative research to understand user needs and preferences, translating insights into actionable content recommendations
  • Evaluate and refine content through user testing to ensure clarity and effectiveness
  • Create and maintain content guidelines and standards to ensure consistency across all user touchpoints
  • Partner with cross-functional teams to ensure content supports overall product goals and enhances usability
  • Review and edit existing content to optimize user experience and meet project objectives
  • Analyze feedback from stakeholders and users to continuously improve content quality
  • Stay up-to-date with industry trends and incorporate innovative practices into content development

Requirements

  • Proven experience in UX writing or related roles, with a strong portfolio showcasing user-focused content
  • Familiarity with user testing methodologies and qualitative research techniques
  • Ability to craft user scenarios and journey maps to inform content strategies
  • Strong understanding of UX principles and best practices
  • Excellent written and verbal communication skills, with attention to detail
  • Proficiency in tools and software used in UX and content creation
  • Ability to collaborate effectively with cross-functional teams

Nice to have

Knowledge of financial services industry is a plus, but not required

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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