User Experience (UX) Designer

• Collaborate with Product Owners, Business Analysts, and other stakeholders to drive user experience ideation and innovation
• Conduct and lead user research initiatives to gather insights, track feedback, and develop actionable plans
• Design high-quality user experiences and interfaces, creating prototypes and recommending enhancements based on research findings
• Partner with cross-functional teams to evaluate target audience behaviors and usability metrics, delivering reports to senior management
• Develop task flows, user storyboards, and simulations to communicate design concepts effectively
• Produce navigation maps, wireframes, and diagrams to document design decisions and support development teams
• Apply industry standards and best practices to ensure consistent, efficient, and effective user experiences
• Generate user interface specifications and guidelines in collaboration with UI Designers and Developers
• Support agile workflows with timely production and iterative improvements
• Conduct competitive analyses of industry tools and technologies to identify opportunities for innovation.

• Minimum of 5 years of experience in UX/UI design, including research and prototyping
• Proficiency with design tools such as Sketch, Photoshop, Figma, Adobe XD, Axure, or similar platforms
• Strong knowledge of HTML, CSS, and their application in user interface design
• Expertise in creating high-fidelity prototypes and wireframes for testing and development
• Demonstrated ability to execute end-to-end UX research studies, including usability testing and experimental design
• Familiarity with the insurance industry, particularly commercial P&C, is highly desirable
• Portfolio showcasing multiple examples of successful design processes and measurable outcomes
• Deep understanding of human factors and their application to digital interface design.

Familiarity with the insurance industry, particularly commercial P&C.

• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Eligibility for company 401(k) plan
• Free online training.