User Experience Strategist, Citi

Citi

Location:
United States, Irving

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

138720.00 - 208080.00 USD / Year

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Job Description:

The UI Sr Designer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

Invent and inspire customer experiences and user flows that are radically consistent, curiously easy, and bold by design
Partner with Creatives, Strategists and Project Managers and other team members to develop effective end-to-end customer experiences across all channels
Have a deep understanding of the Citi product offering, the market in which Citi operates, and the target customers
Review and Interpret creative briefs along side members of your experience design team
Understand customer goals, business requirements, technical constraints, and be able to work within project parameters
Embrace and apply Design Thinking principles with agile methods
Develop original design concepts and manage the design project through execution
Capable of designing three unique creative solutions to one problem in a hands-on manner – and, then, able to objectively filter and evolve the best ideas
Confidently present project objectives, insights, and creative solutions persuasively to internal stakeholders
Skilled at concepting, illustrating, art directing and managing photo shoots
Skilled at presenting objectives, design approaches, and creative solutions to stakeholders in an articulate and persuasive manner
Interpret stakeholder feedback and communicate feedback to the design team
Experiment with new tools and techniques and share your learning
Engage in all aspects of the project
Motivate, mentor and inspire other members of the team
Stay abreast of industry trends and best practices in order to facilitate discussions and guide the decision making process to meet project objectives
Demonstrate thought leadership through participation at industry conferences
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

6+ years of experience designing web and mobile experiences with an understanding of responsive design, iOS and Android design systems
Print/offline experience is preferred
Proven leadership and management skills with multiple direct reports
Associates or Bachelor's Degree in Graphic Design, New Media or related field
Portfolio that represents a wide range of design styles, diverse projects and a clear personal aesthetic
Intimate knowledge of Photoshop, Sketch and the Adobe Creative Cloud suite of applications
HTML is a plus
Impressive design, conceptual thinking, and typography skills

Nice to have:

Print/offline experience
HTML knowledge

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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User Experience Strategist