CrawlJobs Logo

User Experience Senior Analyst

United Kingdom, Belfast · Job Posted May 16, 2026
Apply Position
Job Link Share

Job Description

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Job Responsibility

  • Hold meetings with users, clients, product sponsors and technology to understand project requirements
  • Perform UX research, define IA, user journeys, and create personas
  • Identify metrics and data that can support decision-making
  • Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
  • Perform relevant testing to validate and inform design decisions
  • Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
  • Apply a positive and constructive attitude to all feedback
  • Use, and contribute to, the approved design system
  • Adhere to, and improve design standards and best practices
  • Perform detailed handover to development teams, ensuring they have all they need to implement the designs
  • Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
  • Keep up to date with the latest UX practices, innovations, and tools
  • Ensure all designs comply with ADA/WCAG standards for accessibility
  • Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
  • Help to train and support junior team members
  • Confidently challenge substandard work by other team members
  • Contribute to the wider UX community of practice
  • Appropriately assess risk when business decisions are made

Requirements

  • Proven relevant experience
  • Strong attention to detail & analytical skills
  • Experience delivering with an agile methodology
  • Excellent communication and presentation skills
  • Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
  • Experience using design systems
  • Keen interest in, or knowledge of, banking or finance
  • HTML/CSS Development Skills
  • Bachelor’s degree/University degree, Master’s degree preferred

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

User Experience Senior Analyst

8 matching positions

Senior Analyst, Digital Service Experience

We are seeking a motivated and versatile Senior Analyst, Digital Experience to j...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
comcastcorporation.com Logo
Comcast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred tool/software knowledge: Adobe Suite, Microsoft Suite, Smart Sheet, Confluence and/or Jira
  • Strong ability to translate business objectives and user needs into clear product requirements and actionable user stories
  • Excellent communication and collaboration skills, with the ability to work effectively across different functions and levels of the organization
  • Ability to think strategically and act tactically, with a keen eye for detail and a passion for continuous improvement
  • A generalist mindset, with the ability to adapt and excel across various functions within the product lifecycle
  • Employees at all levels are expected to: Understand our Operating Principles
  • Own the customer experience
  • Know your stuff
  • Win as a team
  • Be an active part of the Net Promoter System
Job Responsibility
Job Responsibility
  • Effective Communication: Strong verbal and written communication skills
  • Team Support & Stakeholder Collaboration: Contribute to a collaborative, inclusive team culture
  • Work with various project teams to understand business and user needs
  • Experience Requirements: Assist in translating business needs into product requirements
  • Identify opportunities to develop and enhance the customer experience
  • Provide input on UI/UX designs
  • Problem-Solving & Continuous Improvement: Participate in identifying and resolving product-related issues
  • Complete assessments such as current state evaluations, process flow mappings, and gap analyses
  • Project Coordination: Collaborate with internal teams and external partners to support the management of product-related initiatives
  • Help to identify and track timelines, deliverables, and dependencies
What we offer
What we offer
  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more
  • Fulltime
Read More
Arrow Right

Senior Business Analyst with AI Experience

Our client, a globally recognized jewelry manufacturer, is seeking a Senior Busi...
Location
Location
Salary
Salary:
Not provided
zoolatech.com Logo
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Business Analyst for 5+ years, preferably in data-, analytics-, or AI-driven environments
  • Strong analytical thinking with the ability to connect business strategy and data-driven solutions
  • Excellent communication, facilitation, and stakeholder management skills
  • Experience working with a mix of internal and external stakeholders
  • Patient, empathetic, and an excellent active listener
  • Curious, proactive, and comfortable working with ambiguity
  • Strong collaborator in cross-functional, fast-paced environments
  • Experience with pricing and promotion analytics
  • AI and machine learning acumen
  • Familiarity with SQL, data models, or BI tools (e.g., Power BI, Tableau, Looker)
Job Responsibility
Job Responsibility
  • Translates requirements by understanding the business and technical space: Collaborate with business stakeholders to elicit, define, and document detailed requirements for data products, analytics tools, and AI models
  • Understand business goals, processes, and challenges to ensure that the analytics solutions provide actionable insights and value to the business
  • Translate complex business needs into technical requirements and functional specifications that are comprehensible to engineers and data scientists
  • Facilitation & Communication: Act as the bridge between business stakeholders and the technical teams (data engineers, data scientists, and visualization experts), ensuring a clear understanding of requirements and project objectives
  • Work closely with product managers to prioritize and scope the requirements based on business value and feasibility
  • Assist in testing and validation of analytics solutions, ensuring they meet business expectations
  • Knowledge management: Maintain comprehensive documentation for all requirements, changes, and functional specifications
  • Ensure that all user stories, use cases, and technical specifications are up-to-date and accessible to both the business and technical teams
  • Create and update user guides, training materials, and process documentation for end users of analytics tools
What we offer
What we offer
  • Paid Vacation
  • Sick Days
  • Floating Holidays
  • Sport/Insurance Compensation
  • English Classes
  • Charity
  • Training Compensation
Read More
Arrow Right

Senior Business Analyst with AI Experience

Our client, a globally recognized jewelry manufacturer, is seeking a Senior Busi...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
zoolatech.com Logo
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Business Analyst for 5+ years, preferably in data-, analytics-, or AI-driven environments
  • Strong analytical thinking with the ability to connect business strategy and data-driven solutions
  • Excellent communication, facilitation, and stakeholder management skills
  • Experience working with a mix of internal and external stakeholders
  • Patient, empathetic, and an excellent active listener
  • Curious, proactive, and comfortable working with ambiguity
  • Strong collaborator in cross-functional, fast-paced environments
  • Experience with pricing and promotion analytics
  • AI and machine learning acumen
  • Familiarity with SQL, data models, or BI tools (e.g., Power BI, Tableau, Looker)
Job Responsibility
Job Responsibility
  • Collaborate with business stakeholders to elicit, define, and document detailed requirements for data products, analytics tools, and AI models
  • Understand business goals, processes, and challenges to ensure that the analytics solutions provide actionable insights and value to the business
  • Translate complex business needs into technical requirements and functional specifications that are comprehensible to engineers and data scientists
  • Act as the bridge between business stakeholders and the technical teams (data engineers, data scientists, and visualization experts), ensuring a clear understanding of requirements and project objectives
  • Work closely with product managers to prioritize and scope the requirements based on business value and feasibility
  • Assist in testing and validation of analytics solutions, ensuring they meet business expectations
  • Maintain comprehensive documentation for all requirements, changes, and functional specifications
  • Ensure that all user stories, use cases, and technical specifications are up-to-date and accessible to both the business and technical teams
  • Create and update user guides, training materials, and process documentation for end users of analytics tools
What we offer
What we offer
  • Paid Vacation
  • Hybrid Work (home/office)
  • Sick Days
  • Sport/Insurance Compensation
  • Holidays Day Off
  • English Classes
  • Training Compensation
  • Transportation compensation
Read More
Arrow Right

Senior Business Analyst with AI Experience

Our client, a globally recognized jewelry manufacturer, is seeking a Senior Busi...
Location
Location
Poland , Wroclaw
Salary
Salary:
Not provided
zoolatech.com Logo
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Business Analyst for 5+ years, preferably in data-, analytics-, or AI-driven environments
  • Strong analytical thinking with the ability to connect business strategy and data-driven solutions
  • Excellent communication, facilitation, and stakeholder management skills
  • Experience working with a mix of internal and external stakeholders
  • Patient, empathetic, and an excellent active listener
  • Curious, proactive, and comfortable working with ambiguity
  • Strong collaborator in cross-functional, fast-paced environments
  • Experience with pricing and promotion analytics
  • AI and machine learning acumen
  • Familiarity with SQL, data models, or BI tools (e.g., Power BI, Tableau, Looker)
Job Responsibility
Job Responsibility
  • Collaborate with business stakeholders to elicit, define, and document detailed requirements for data products, analytics tools, and AI models
  • Understand business goals, processes, and challenges to ensure that the analytics solutions provide actionable insights and value to the business
  • Translate complex business needs into technical requirements and functional specifications that are comprehensible to engineers and data scientists
  • Act as the bridge between business stakeholders and the technical teams (data engineers, data scientists, and visualization experts), ensuring a clear understanding of requirements and project objectives
  • Work closely with product managers to prioritize and scope the requirements based on business value and feasibility
  • Assist in testing and validation of analytics solutions, ensuring they meet business expectations
  • Maintain comprehensive documentation for all requirements, changes, and functional specifications
  • Ensure that all user stories, use cases, and technical specifications are up-to-date and accessible to both the business and technical teams
  • Create and update user guides, training materials, and process documentation for end users of analytics tools
What we offer
What we offer
  • Paid Vacation
  • Sick Days
  • Sport/Insurance Compensation
  • English Classes
  • Charity
  • Training Compensation
Read More
Arrow Right

Senior Business Analyst with Project Management experience

We are seeking a Senior Business Analyst with strong Project Management experien...
Location
Location
Salary
Salary:
Not provided
gloriumtech.com Logo
Glorium Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Business Analyst or hybrid BA/PM in IT or software product companies
  • Proven experience managing full project lifecycles, preferably within SaaS or healthcare technology environments
  • Strong understanding of Agile, Scrum, Kanban, and Waterfall methodologies
  • Deep analytical and problem-solving skills with a structured, detail-oriented approach
  • Excellent communication, facilitation, and stakeholder management abilities
  • Experience working directly with US-based clients and distributed teams
  • Ability to handle multiple priorities in a dynamic, fast-paced environment
  • Ukrainian or Russian — upper-intermediate level or higher
  • English — upper-intermediate or advanced level
Job Responsibility
Job Responsibility
  • Gather, document, and validate business and system requirements from US healthcare stakeholders
  • Translate business needs into detailed functional specifications, user stories, and acceptance criteria
  • Lead project planning, scope definition, and delivery management, ensuring milestones are met on time and within budget
  • Collaborate with development, QA, and product teams to ensure clear understanding and implementation of requirements
  • Serve as a primary communication bridge between clients and internal delivery teams
  • Support solution design, perform impact analysis, and manage change requests
  • Identify project risks and dependencies
  • propose and execute mitigation strategies
  • Track project progress, prepare regular status reports, and maintain project documentation
  • Ensure all deliverables align with client expectations, compliance standards, and product quality goals
What we offer
What we offer
  • Fully paid English classes with an in-house English teacher
  • 25 paid days off per year in total
  • Regular performance reviews
  • Training and IT certification
  • Special occasion bonuses (birthday, marriage, childbirth)
  • Flexible schedule of cooperation with work-from-home or office options
  • Fulltime
Read More
Arrow Right

Database Administration Analyst/ Senior Analyst

Design, develop, and implement database structures based on organizational requi...
Location
Location
Salary
Salary:
Not provided
ethicshr.com Logo
Ethics HR
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science, information technology, or a related field from a reputable university
  • Minimum 2-4 years of relevant experience
  • Proven experience as a Database Administrator or a related role
  • Proficiency in one or more database management systems (e.g Mongo DB, Microsoft SQL Server, MySQL, PostgreSQL)
  • Strong knowledge of database architecture, SQL, and data modeling
  • Familiarity with database security principles and best practices
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Relevant certifications (e.g., Oracle Certified Professional, Microsoft Certified Database Administrator) may be preferred or required
Job Responsibility
Job Responsibility
  • Design, develop, and implement database structures based on organizational requirements
  • Create and maintain data models, schemas, and indexing strategies
  • Design, create, and maintain databases across multiple platforms (e.g., SQL Server, Oracle, MySQL) to meet application and business requirements
  • Perform database installations, configurations, upgrades, and migrations as needed
  • Implement and enforce data security measures, including user access controls, encryption, and authentication
  • Monitor and audit database systems for security vulnerabilities and breaches
  • Apply database security patches regularly
  • Perform regular backups and disaster recovery planning to ensure data availability and integrity
  • Apply patches and updates to database management systems (DBMS)
  • Generate Reports daily for database backups and send to the head of Database Administration
Read More
Arrow Right

Data Engineering Senior Lead Analyst - Senior Vice President

The Data Engineering Senior Lead Analyst (Data Analytics Sr Lead Analyst - C14) ...
Location
Location
Canada , Mississauga
Salary
Salary:
145100.00 - 217700.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of hands-on professional software engineering experience, including designing and delivering distributed systems, microservices, and full-stack applications in complex enterprise environments
  • Proficiency in programming in Python, JavaScript/TypeScript (React or Angular) is mandatory
  • Experience of using cloud services such as AWS and distributed systems such as Kubernetes, Kafka, S3, Databases like DynamoDB, MongoDB or any other NoSQL database in addition to classical RDBMS such as PostgreSQL, Oracle etc
  • Experience of following TDD and passionate about clean code principles
  • Solid understanding of GenAI principles and architectures, coupled with proficiency in frameworks and libraries (e.g., TensorFlow, PyTorch, Hugging Face Transformers) and MLOps practices for managing the lifecycle of GenAI solutions
  • Strong background in GenAI, including working with LLMs, Google Gemini, and vector databases (e.g. pg_vector)
  • experience in designing retrieval-augmented solutions is highly preferred
  • Solid understanding and experience of using data structures, algorithms and SQL
  • Able to independently work in fast paced and rapidly changing environment
  • Product Management Skills: Business Acumen / Roadmaps / Prioritization: Ability to collaborate with multiple stakeholders across the organization is vital. You must be able to connect technical decisions to business outcomes. This includes understanding your product's P&L, customer acquisition costs, and lifetime value. You should be adept at creating outcome-oriented roadmaps that align with business objectives, not just a list of features. This involves using sophisticated prioritization frameworks to justify your decisions with data and strategic reasoning
Job Responsibility
Job Responsibility
  • Conducts strategic data analysis, identifies insights and implications and make strategic recommendations, develops data displays that clearly communicate complex analysis
  • Mines and analyzes data from various banking platforms to drive optimization and improve data quality
  • Deliver analytics initiatives to address business problems with the ability to identify data required, assess time & effort required and establish a project plan
  • Consults with business clients to determine system functional specifications
  • Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives
  • Consults with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards
  • recommends solutions
  • Leads system change process from requirements through implementation
  • provides user and operational support of application to business users
  • Formulates and defines systems scope and goals for complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards
  • Fulltime
Read More
Arrow Right

Digital Software Engineering Senior Lead Analyst - Senior Vice President

The Digital S/W Eng Sr Lead Analyst is a strategic professional who closely foll...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant experience in an Enterprise Architecture role with subject matter expertise in one or more areas
  • Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai), and internet and mobile frameworks (Angular, JFP, and iOS and Android native)
  • Effective Citi architecture leader working with internal stakeholders and supported by external vendors to enable the best solution: secure, performant and scalable
  • Bachelor’s/University degree, Master’s degree preferred
Job Responsibility
Job Responsibility
  • Accountable for defining the technology strategy for Digital team in alignment with Citi Technology
  • Utilize comprehensive knowledge of multiple technological disciplines to achieve objectives by providing leadership and guidance to the teams responsible for architecting, implementing and performing continuous improvement to products
  • Assist in the planning and managing of assignments generally involving large budgets, cross functional and / or multiple projects simultaneously
  • Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization
  • Have a wider understanding of the technical strategy for a particular architecture, platform or solution
  • This position acts as advisor or coach to new or lower level architects
  • Contribute to brown bags, external publications, user-group leadership, speaking opportunities at industry conferences while raising Citi’s GCT profile
  • Understand the business impact of your systems and show good judgment when making technical trade-offs between your team’s short-term technology or operational needs and long-term business needs
  • Code submissions and approach to work are exemplary
  • Appropriately assess risk when business decisions are made
  • Fulltime
Read More
Arrow Right