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User Experience Researcher - AI

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Meta

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Location:
United States , Menlo Park

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

266000.00 USD / Year ▼
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Job Description:

We are looking for a researcher to help shape next-gen compliance systems, experiment with AI and ground it all in human insight. This role offers a unique opportunity to shape scalable, user-centered systems that drive operational success.

Job Responsibility:

  • Thought partner to Risk organizational leadership on research direction
  • Determine foundational questions for the orginization with a holistic view
  • Navigate ambiguity—shape direction in AI pods with minimal context
  • Act as direction lead or "unblocker" in fast-moving environments
  • Run evals and measurement (large scale benchmarking, evals, risk flywheel measurement)
  • Work with engineering and cross functional partners on evals to inform how we can improve models
  • Inform designing and architecting AI products from the start—not just evaluating after the fact
  • Develop new methods and innovate new approaches (stimuli generation, upper funnel work, etc.)
  • Apply systems thinking to connect the dots holistically across the organization

Requirements:

  • Bachelor’s degree with 13+ years of relevant experience in user experience, applied research and/or product research and development or a Master’s degree and 11+ years relevant experience, or PhD and 8+ years relevant experience
  • Experience driving research direction and serving as a thought partner to leadership
  • Experience in working with Design, Data, Product, and Engineering to empower product development through foundational research and AI evaluation
  • Experience running or designing AI model evals from a UX perspective
  • Experience with code/scripting to prototype research tools or analyze data programmatically

Nice to have:

  • Moves fluidly across strategist, technical, and human-centered work
  • Experience with field research, contextual inquiry, or observational methods
  • Familiarity with GDPR, CCPA and their research implications
What we offer:
  • bonus
  • equity
  • benefits

Additional Information:

Job Posted:
March 02, 2026

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