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RemotivateJobs Logo RemotivateJobs · IT - Software Development

User Experience Manager

United States 125000.00 - 155000.00 USD / Year · Job Posted April 16, 2026
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Job Description

We are looking for a Manager, User Experience (UX) to join our Customer Experience Team. This individual will report into our Director of Customer Experience and mentor a team of designers while contributing hands-on to create seamless and intuitive digital interactions. If you’re interested in delivering best-in-class customer-centric experiences that build trust, strengthen brand loyalty, and create meaningful connections at every touchpoint, we’d love to hear from you!

Job Responsibility

  • Manage, mentor, and develop a team of UX designers, fostering a culture of creativity, collaboration, and continuous improvement
  • Partner closely with the Director of Customer Experience, Product, Engineering, and Marketing to define and execute the vision for customer-centered e-commerce experiences
  • Set design standards and establish scalable processes, tools, and best practices to elevate UX across the organization
  • Leverage research, customer insights, and analytics to guide design decisions and measure impact on business outcomes
  • Balance strategic leadership with occasional hands-on design contribution to guide critical initiatives
  • Advocate for the customer at every stage, ensuring accessibility, usability, and design consistency
  • Communicate design strategies and outcomes effectively to stakeholders at all levels, influencing business and product decisions

Requirements

  • Bachelor’s degree in Human-Computer Interaction (HCI), User Experience Design, Graphic Design, Psychology, or a related field
  • 6+ years of UX/UI design experience
  • At least 3+ years in a leadership role and success scaling high-performing design teams
  • Demonstrated track record designing and delivering e-commerce experiences that drive engagement, conversion, and customer satisfaction
  • Strong leadership skills with experience in coaching, mentoring, and developing design talent
  • Hands-on expertise with modern design and prototyping tools (Figma, Sketch, Adobe XD, etc.)
  • Experience guiding teams through user research, usability testing, and data-driven design
  • Excellent communication and storytelling skills with the ability to influence across teams and leadership levels
  • Deep knowledge of accessibility standards and inclusive design practices

What we offer

  • Medical, dental, vision, and life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
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