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User Experience Manager - Robotics

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General Motors

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The Robotics UX Manager is the senior functional leader for user experience across GM’s robotics portfolio. They lead the UX strategy, design, validation, and adoption for robotic systems, ensuring that human–robot interaction is safe, intuitive, and efficient for all end users (operators, technicians, engineers, and customers). This role sits at the intersection of UX, robotics engineering, and product management, guiding multiple UX teams and cross‑functional workstreams to define how people understand, control, and trust robotic systems.

Job Responsibility:

  • Define and own the enterprise‑level UX strategy for robotic products and platforms
  • Develop a human-centered interaction model for robots
  • Champion human factors, ergonomics, accessibility, and safety in all human–robot interaction decisions
  • Partner with product, engineering, and operations leadership to prioritize a portfolio of UX investments
  • Lead, mentor, and grow multidisciplinary UX teams
  • Establish and socialize design standards, patterns, and guidelines for robotic UX and HRI
  • Create and manage work plans, staffing, and priorities across a portfolio of programs
  • Own workforce planning for the Robotics UX function
  • Partner with finance and product leadership to define and manage UX‑related budgets
  • Foster a culture of experimentation, rapid learning, and continuous improvement
  • Oversee the design of interfaces and interactions for robotic systems
  • Guide the translation of complex robotic capabilities into clear, discoverable user workflows
  • Ensure UX designs and human interfaces with automation support safety standards
  • Collaborate with industrial design and systems engineering
  • Drive cross‑team design alignment
  • Define and run user research programs
  • Oversee usability studies, field pilots, and simulations
  • Partner with safety, reliability, and operations teams to measure and improve human–robot collaboration outcomes
  • Translate findings into prioritized UX improvements
  • Establish shared metrics and dashboards for UX and HRI outcomes
  • Work closely with robotics engineering, controls, perception, safety, manufacturing, and software teams
  • Partner with product management to define user stories, acceptance criteria, and launch plans
  • Collaborate with training, documentation, and support teams
  • Represent UX in design reviews, safety reviews, and program milestones
  • Influence director‑level and above stakeholders across functions

Requirements:

  • Bachelor’s degree in Human–Computer Interaction, Human Factors, Cognitive Science, Industrial Design, Interaction Design, Computer Science, Robotics, or a related field (or equivalent practical experience)
  • 10+ years of professional UX or product design experience
  • 5+ years leading teams and/or managing managers in complex technical domains
  • Demonstrated experience owning UX strategy and delivery across multiple programs or product lines
  • Demonstrated experience designing for complex technical systems (e.g., robotics, industrial automation, vehicles, aerospace, medical devices, or similar domains)
  • Strong portfolio demonstrating end-to-end UX work and leadership
  • Experience collaborating closely with engineers, product managers, and operations leaders in an agile or iterative development environment
  • Excellent communication and storytelling skills
  • Proven ability to build, scale, and develop UX organizations

Nice to have:

  • Experience with robotics, autonomous systems, or human–robot interaction (HRI)
  • Familiarity with safety-critical or highly regulated environments (e.g., industrial, medical, automotive)
  • Hands-on experience with prototyping tools (e.g., Figma, Sketch, Axure, Framer) and, where relevant, simulation/VR/AR tools for robotics or virtual systems
  • Background in human factors, ergonomics, or cognitive psychology as applied to real-world operations
  • Experience working with physical products and hardware (e.g., embedded interfaces, control panels, wearables)
  • Demonstrated ability to lead cross‑functional initiatives and influence senior stakeholders across multiple departments or sites
What we offer:
  • Relocation benefits (if eligible)
  • Total Rewards program

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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