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As a Senior CX/UX Designer, you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences. You will work with the design team at Clinical Surveillance & Compliance within Pharmacy Health & Technology to continue to deliver award-winning pharmacist-facing products. Our designers work closely with the product and engineering teams, both creating intuitive interfaces and workflows and translating those into requirements that can be picked up and implemented by our agile teams. Our Drug Diversion product synthesizes complex health IT data about medication utilization to keep health systems focused on urgent areas of concern. You’ll collaborate with the other designers who work within the product to understand user and customer needs and devise how to deliver a great solution via an iterative process.
Job Responsibility:
Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects
Plan and conduct comprehensive user research studies and usability tests
Synthesize research findings into actionable design recommendations
Uphold design systems and ensure consistency across products
Mentor junior team members and provide constructive feedback on their work
Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives
Drive the iterative design process based on user feedback and usability testing
Stay up to date with the latest UX design trends and technologies
Present and defend design decisions based on user research and best practices
Ensure all design work adheres to accessibility standards and guidelines
Requirements:
3 – 5 years’ experience designing for SAAS products Portfolio of recent work examples
Proficient in Figma
Proficient in FigJam, Miro or other whiteboarding software
Proficient in Jira issue creation
Excellent written and verbal communication skills
Wireframing: Advanced skills in creating detailed and user-centered wireframes and user flows
User Research: Proficiency in planning, conducting, and analyzing comprehensive user research studies
Prototyping: Strong ability to create high-fidelity interactive prototypes
Usability Testing: Expertise in leading usability tests and deriving impactful design insights
Collaboration: Excellent communication and teamwork skills to align cross-functional efforts
Presentation: Advanced skills in presenting design rationale and user research findings
Accessibility: Competence in designing accessible user experiences according to standards
Nice to have:
Designing pharmacy or medication-focused tools
Creating tools that integrate with, or utilize data from, EHRs
Experience with complex enterprise workflows that involve multiple actors across a variety of contexts
Projects that involve unraveling complex information architecture and data structures to allow for simple and clear workflows