User Experience Designer

Job Description

The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Job Responsibility

Hold meetings with users, clients, product sponsors and technology to understand project requirements
Perform UX research, define IA, user journeys, and create personas
Identify metrics and data that can support decision-making
Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
Perform relevant testing to validate and inform design decisions
Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
Apply a positive and constructive attitude to all feedback
Use, and contribute to, the approved design system
Adhere to, and improve design standards and best practices
Perform detailed handover to development teams, ensuring they have all they need to implement the designs
Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
Keep up to date with the latest UX practices, innovations, and tools
Ensure all designs comply with ADA/WCAG standards for accessibility
Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
Help to train and support junior team members
Confidently challenge substandard work by other team members
Contribute to the wider UX community of practice
Appropriately assess risk when business decisions are made

Requirements

Proven relevant experience
Strong attention to detail & analytical skills
Experience delivering with an agile methodology
Excellent communication and presentation skills
Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
Experience using design systems
Keen interest in, or knowledge of, banking or finance
HTML/CSS Development Skills
Bachelor’s degree/University degree, Master’s degree preferred

Nice to have

Keen interest in, or knowledge of, banking or finance
Master’s degree

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Hybrid working model (up to 2 days working at home per week)

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User Experience Designer - Enterprise

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