User Engagement Engineer Jobs

User Engagement Engineer

Northstrat

Location:
United States, Las Cruces

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Northstrat is seeking an experienced User Engagement Engineer, with systems engineering background, to join an established space domain awareness (SDA) software development program spanning multiple locations. As part of the user engagement team, you will wear many hats to support operators on-site and system integration efforts.

Job Responsibility:

Documenting incidents for operations
Tracking status of current incidents and providing status to users
Informing users of development planning, status and deliverers
Managing user expectations on system capabilities and delivery timelines
Elucidating system functionality
Developing system tradecraft and user-guides to support real-world operations
Supporting operation’s transition from a legacy system to running on a modern architecture
Providing informal “over-the-shoulder” training to users
Connecting users to the customer for requests requiring approvals
Connecting the customer to site personnel to support software delivery and system integration
Facilitating on-site discussions/meetings with system users and stakeholders

Requirements:

Must have TS/SCI with CI poly and be willing to be read into special access programs (SAPs)
Education: Greater than 5 years of System Engineering for space systems or related experience
Experienced in space operations, space domain awareness (SDA), and indications and warnings
Greater than 7 years of space domain awareness (SDA)/space control experience
Available to work full time on-site in Las Cruces, NM

Nice to have:

Experienced liaison between multiple organizations
Experienced briefing and interfacing with government leadership
Experienced facilitator of working group
Excellent communicator, especially with remote teams

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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