User Engagement Engineer Job at Northstrat (Las Cruces)

Instructional Associate

Instructional associates for full-time (12 week) and part-time (24 week) bootcam...

Location

Singapore , Singapore

Salary:

Not provided

General Assembly

Expiration Date

Until further notice

Requirements

Eager to shape the skills, minds, and journeys of the newest generation of user experience designers
Colleagues naturally gravitate to you for guidance
At least one year of experience in the content area you are applying for as an instructional associate: User Experience, Data Analytics, and Software Engineering
Deep understanding of the topics covered in the course
Must be authorized to work in Singapore

Job Responsibility

Work closely with the instructional team to guide students through a rigorous, transformational journey towards finding their careers in data science, software engineering or user experience design
Become a better leader, coach, and mentor
Inspire and support learners as they identify their interests and drive their own continued learning beyond the curriculum
Motivate students when they deal with classroom and personal challenges that become barriers to learning
Facilitate a safe, supportive, and energetic community that welcomes the various abilities, needs and learning styles of your students
Be present and engaged when attending class sessions
Provide students with real-time support on their homework and projects
Provide motivation and coaching to students who are falling behind
Review student homework and projects using an assessment rubric
Mentor and coach students

Manager, Software Engineering - Developer Tools

We’re looking for an Engineering Manager to join the Developer Tools team at Fig...

Location

United Kingdom , London

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

2+ years of experience managing software engineers working on products used by external users
A proven track record of building products (both as a manager and individual contributor) that are best in class in user experience
A relentless focus on business impact through product & engineering excellence
Demonstrated leadership skills in building a high-performing and highly engaged engineering team
including mentoring, and growing senior engineers

Job Responsibility

Manage and support a team of product engineers focused on building and expanding Figma’s developer offerings
Partner closely with cross-functional stakeholders to coordinate work across product, design, engineering, and other functions
Define strategy & roadmap for your team and execute on that roadmap with a high degree of autonomy, velocity, and craftsmanship
Provide hands-on technical leadership to your teams and others that collaborate with your teams to ensure a cohesive product experience and the right technical abstractions
Recruit, mentor and retain high performing engineers (and help with other cross functional roles)
Foster a culture of innovation, collaboration and taking calculated risks
Play a role in helping to build and drive inclusive and diverse initiatives through hiring, community events, and other programs

Fulltime

New

Manager, Technical Support

At Sentry, our customers are software developers. Solving their problems is comp...

Location

Canada , Toronto

Salary:

160000.00 - 180000.00 CAD / Year

Sentry

Expiration Date

Until further notice

Requirements

8+ years of total experience in technical support, software engineering, or sales engineering
2+ years of people management or team lead experience, with a track record of hiring and mentoring technical talent
Deep Technical Proficiency: You must be able to read and debug code. Experience with Python, JavaScript, or other languages is required. You should be comfortable opening a browser console or a terminal to reproduce an issue
Modern Stack Knowledge: Strong understanding of the modern dev landscape (CI/CD, APIs, Microservices, Frontend vs. Backend, Observability)
Hands-On Philosophy: A willingness to roll up your sleeves and work tickets. If you are looking to move away from technical work entirely, this is not the role for you.

Job Responsibility

Lead from the Front (Technical Execution): Be the Technical SME: Serve as the ultimate escalation point for complex questions regarding Sentry’s SDKs, trace propagation, and more
Active Queue Participation: Dedicate a portion of your week to answering inbound support requests, keeping your product knowledge sharp and setting the standard for quality
Triage & Debug: Triage, reproduce, and report complex product bugs. You will be expected to read source code to distinguish between a user error and a true platform bug before escalating to Engineering
Community Engagement: Engage directly with users in our public channels (Discord, GitHub) to solve problems and represent the Sentry brand technically
Manage & Mentor (Team Leadership): Develop the Team: Conduct code reviews on ticket responses, provide deep technical feedback, and mentor engineers on debugging strategies and software fundamentals
Drive Performance: Own your team’s core metrics (CSAT, Response Time, Resolution Time) and workload balancing
Shape the Knowledge Base: Not only write articles yourself but curate the team's output to ensure our internal guides and customer-facing docs are technically accurate and up-to-date
Incident Command: Participate in the on-call rotation for high-severity issues and act as the Incident Commander for support during critical outages.

What we offer

incentive compensation
equity grants
paid time off
group health insurance coverage

Fulltime

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...

Location

Singapore

Salary:

Not provided

Glean

Expiration Date

Until further notice

Requirements

2+ years of professional experience
Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Proven understanding and ability to write complex prompts
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Product sense and ability to drive a product’s full potential capabilities

Job Responsibility

Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...

Location

United Kingdom , London

Salary:

Not provided

Glean

Expiration Date

Until further notice

Requirements

2+ years of professional experience
Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Proven understanding and ability to write complex prompts
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Product sense and ability to drive a product’s full potential capabilities

Job Responsibility

Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...

Location

United States

Salary:

130000.00 - 200000.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

5+ years of professional experience
Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Proven understanding and ability to write complex prompts and build AI-agents
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Product sense and ability to drive a product’s full potential capabilities

Job Responsibility

Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement

Fulltime

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...

Location

Australia

Salary:

Not provided

Glean

Expiration Date

Until further notice

Requirements

3 to 5 years of professional experience
Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Proven understanding and ability to write complex prompts
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Product sense and ability to drive a product’s full potential capabilities

Job Responsibility

Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement

New

Developer Events Manager

Prefect builds and operates resilient, Pythonic workflow platforms--Prefect and ...

Location

United States

Salary:

128000.00 - 165000.00 USD / Year

Prefect

Expiration Date

Until further notice

Requirements

5+ years managing developer communities and events, with progression from execution to strategic leadership
Background in developer advocacy, developer relations, or technical community building—you're someone who can credibly engage with engineers, introduce technical speakers, and hold your own in conversations about Python, data infrastructure, or AI tooling
Proven track record launching and scaling community programs (forums, user groups, ambassador programs)
Experience working with technical audiences in infrastructure, DevOps, API, or data engineering spaces
Strong metrics-driven approach to community growth and engagement measurement
Background coordinating with engineering and product teams to amplify technical content and thought leadership

Job Responsibility

Drive Prefect's event strategy from conception to execution, converting our developer communities into commercial revenue through authentic technical relationships
Own the full lifecycle of our event presence - from identifying the right conferences to attend to designing world-class developer-focused experiences that pull data engineers, MCP/Context engineers, and AI/ML engineers into our ecosystem
Build the PyAI brand through strategic community engagement while leveraging Prefect's physical spaces to increase community and customer impact that drives our product-led sales motion
Strategic Event Management: Develop and execute comprehensive event strategies across all Prefect products, including program mix, calendar planning, and audience targeting
Partner directly with leadership team to ensure alignment on event priorities and presence
Own budget planning, ROI measurement, and performance reporting for all event initiatives
Event Execution: Lead execution of hosted and sponsored events across global markets - managing logistics, budgets, vendors, and onsite operations
Work cross-functionally to coordinate speaker preparation, booth presence, and attendee engagement
Design experiences that showcase Prefect's platforms to data engineers, ML engineers, and other developers
Manage multiple events simultaneously, attending key flagship events while remotely coordinating logistics for others

What we offer

Offers Equity

Fulltime

User Engagement Engineer

Northstrat

Location:
United States , Las Cruces

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 10, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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