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Northstrat Logo Northstrat · IT - Software Development

User Engagement Engineer

United States, Las Cruces · Job Posted December 10, 2025
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Job Description

Northstrat is seeking an experienced User Engagement Engineer, with systems engineering background, to join an established space domain awareness (SDA) software development program spanning multiple locations. As part of the user engagement team, you will wear many hats to support operators on-site and system integration efforts.

Job Responsibility

  • Documenting incidents for operations
  • Tracking status of current incidents and providing status to users
  • Informing users of development planning, status and deliverers
  • Managing user expectations on system capabilities and delivery timelines
  • Elucidating system functionality
  • Developing system tradecraft and user-guides to support real-world operations
  • Supporting operation’s transition from a legacy system to running on a modern architecture
  • Providing informal “over-the-shoulder” training to users
  • Connecting users to the customer for requests requiring approvals
  • Connecting the customer to site personnel to support software delivery and system integration
  • Facilitating on-site discussions/meetings with system users and stakeholders

Requirements

  • Must have TS/SCI with CI poly and be willing to be read into special access programs (SAPs)
  • Education: Greater than 5 years of System Engineering for space systems or related experience
  • Experienced in space operations, space domain awareness (SDA), and indications and warnings
  • Greater than 7 years of space domain awareness (SDA)/space control experience
  • Available to work full time on-site in Las Cruces, NM

Nice to have

  • Experienced liaison between multiple organizations
  • Experienced briefing and interfacing with government leadership
  • Experienced facilitator of working group
  • Excellent communicator, especially with remote teams
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