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GMC Southwest is part of the fast-growing Group 1 Automotive, a Fortune 250 leader in automotive retail. We are seeking a motivated and detail-oriented Used Vehicle Acquisition Specialist to support our pre-owned vehicle growth by acquiring vehicles directly from the service drive. This role plays a critical part in increasing used vehicle inventory through customer engagement, trade-in opportunities, and stand-alone vehicle purchases. The ideal candidate is customer-focused, organized, comfortable working with sensitive documentation, and driven by performance-based earnings. Previous dealership experience is preferred, but we are open to training the right individual with strong communication skills and attention to detail.
Job Responsibility:
Engage service drive customers to identify opportunities to purchase their vehicles
Acquire pre-owned vehicles through trades and stand-alone purchases
Contact customers via phone, email, and CRM follow-ups
Utilize CRM systems in the same manner as a traditional sales professional
Maintain accurate records involving customer private data and state documentation
Collaborate closely with sales management and used vehicle leadership
Build and manage a consistent acquisition pipeline
Ensure compliance with dealership processes and documentation requirements
Deliver a positive, professional customer experience throughout the acquisition process
Requirements:
Previous automotive dealership experience preferred (sales, BDC, service, or acquisition)
Strong attention to detail, especially with documentation and customer information
Excellent communication and customer service skills
Comfortable working within CRM systems
Organized, dependable, and process-driven
Strong work ethic with motivation to earn through commissions
Ability to work Saturdays as required
High school diploma or equivalent
Valid driver’s license with acceptable driving record
Must pass background check, MVR, and drug screening
What we offer:
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) Plan with Company Match
Paid Vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment with training and advancement opportunities