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We’re looking for a highly motivated and results-driven Used Car Sales Business Manager to lead and support our sales team. This role is responsible for maximising sales, profit, and customer satisfaction by ensuring an effective sales process, strong financial product presentation, and consistent CRM management.
Job Responsibility:
Lead, coach, and support the sales team to achieve targets for used vehicles, F&I, and accessories
Oversee the full sales process: prospecting, qualifying, presenting, negotiating, closing, and handovers
Ensure finance, insurance, and warranty products are presented in line with customer needs and compliance standards
Actively drive prospecting and customer retention initiatives, including managing CRM and follow-up processes
Support and deliver dealership events and promotions to generate additional sales opportunities
Maintain up-to-date knowledge of BMW products, competitor offerings, and relevant financial legislation
Ensure adherence to company standards, compliance, and brand values at all times
Requirements:
Proven experience in automotive sales management or a similar leadership role
Strong knowledge of F&I products and compliance requirements
Excellent leadership, communication, and negotiation skills
Customer-focused with a passion for delivering premium service
Organised, target-driven, and able to motivate a successful team