Usability Specialist

• plan and execute qualitative and quantitative research studies such as user experience (UX) testing, episode and key art testing, audience strategy, and promotional content evaluation
• independently manage all phases of research, including study design, questionnaire development, data collection, analysis, and reporting
• produce routine insights reporting to support ongoing initiatives and track listener engagement trends
• collaborate cross-functionally to understand stakeholder goals and ensure research programs align with business objectives
• present findings clearly and persuasively to internal teams, including senior leadership, using storytelling and visual data techniques
• provide expert recommendations to inform marketing, product development, and audience growth strategies.

• 4–6 years of hands-on research experience, with proven expertise in both qualitative and quantitative methodologies
• previous experience within a market research, consumer insights, or media/entertainment organization is strongly preferred
• ability to independently conduct end-to-end research using first-party tools and platforms—survey writing, programming, data quality control, and analytics
• strong statistical knowledge with the ability to interpret and explain findings in a non-technical way to diverse audiences
• exceptional written and verbal communication skills, with experience working directly with senior-level stakeholders
• comfortable working in a fast-paced, agile environment with evolving priorities
• avid podcast consumer or strong interest in audio content and audience behavior is a plus.

avid podcast consumer or strong interest in audio content and audience behavior

• medical, vision, dental, and life and disability insurance
• eligibility to enroll in company 401(k) plan
• access to top jobs
• competitive compensation
• free online training.