US Branch Transformation Product (Payments) Lead

• Establish relationships with technology, product owners, sales leads, and functions including finance, operations and service
• Deliver direct business results and advice regarding product development
• Work in close co-ordination with Technology, Business Managers and senior stakeholders to prioritize product development
• Perform as product lead to ensure all payments product gaps are identified and remediated
• Support coordination of readiness activities including working with functional partners
• Define and measure key performance account conversion indicators
• Focus on controls and governance including security and access reviews

• Experience with core payments products and solutions
• Understanding of payment channels and file processing technologies
• Understanding of payment landscape, payment digitization and user experience trends, emerging payment methods/channels
• Product management experience preferred
• Ability to establish and maintain relationships and to work across multiple facets of Citi businesses
• Ability to develop detailed project plans, drive team meetings, follow up with team members to ensure projects are tracking to the timeline
• Supports development of business requirements and training documents
• Work with technology and business to define action plans, track issues

Product management experience

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays