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US Benefits Manager

United States, Bala Cynwyd (Philadelphia Area), Pennsylvania · Job Posted February 02, 2026
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Job Description

At Susquehanna International Group, you’ll see innovation and collaboration in play every day. We are a data-driven organization that values good decision-making, teamwork and expertise. We foster a culture of collaboration, and we are constantly learning and challenging ourselves to grow. Our Global Benefits team has an opportunity for a Benefits Manager who will lead US healthcare administration, design and strategy to ensure our employees have access to comprehensive benefit options and resources. Reporting to the Head of Global Benefits, this role is incredibly impactful within our organization. You are the face of our benefits programs to our employees, to their families, and to anyone considering job opportunities at Susquehanna. You’ll partner with internal and external stakeholders to ensure our benefits remain robust, competitive, and available when employees need them. You will work across an expansive portfolio of benefits that includes medical, prescription drug, dental, vision, family formation and voluntary benefits, with the ability to assess opportunities for change. Our focus is to ensure that we deliver a great employee experience, from the first date of enrollment and each day thereafter. We’re looking for someone in this role who is energized by this responsibility, by the prospect of being both hands-on and strategic, and by the opportunity to support the short- and long-term goals of the organization and its global benefits strategy.

Job Responsibility

  • Manage the development, implementation, and administration of all US employee benefit plans, policies, and procedures including, but not limited to, medical, prescription drugs, dental, vision, family formation and voluntary benefits
  • Partner with internal stakeholders including HR generalists, HRIS, recruiting and communications/marketing teams to ensure holistic benefit offerings are provided to employees and their families
  • Effectively liaise with outside organizations, including consultants and benefit vendors, by developing strong relationships that encourage adept execution of shared goals
  • Understand self-insured medical programs, HDHPs, self-insured medical plan accrual and contribution setting, and transparent Pharmacy Benefit Manager arrangements
  • Review complex benefit contracts and renewals, including financials and performance guarantees, summarize key areas of impact and deliver for execution
  • Ensure US benefit plans are compliant with federal and state regulations, including but not limited to ERISA, HIPAA, COBRA, MHPAEA and the ACA
  • Provide excellent customer service and issue resolution when responding to benefits escalations
  • Collaborate with the HRIS team in the development and/or implementation of technology to support the effective administration of all plans
  • Develop, review and deliver effective communication materials, both targeted and broad, relating to the benefits programs, as needed

Requirements

  • Bachelor’s degree
  • 5+ years of experience in an employee benefits role, preferably in benefits consulting or at another employer
  • Experience with self-insured medical benefits, HDHPs and international transfers desired
  • Strong financial & analytical skills with the ability to assess and act upon utilization and cost metrics
  • Must be able to think strategically and design/execute tactical project plans
  • Ability to work collaboratively and effectively in a dynamic and fast-paced team environment
  • Ability to creatively solve and present good solutions to problems
  • Strong customer-orientation, flexibility and ability to curate new ideas
  • Demonstrated ability to build effective work relationships with all levels within the organization
  • Strong verbal and written communication skills to effectively interact with employees and colleagues

Nice to have

Experience with self-insured medical benefits, HDHPs and international transfers desired

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