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We’re hiring a U.S. Benefits Analyst to help ensure our benefits programs are accurate, reliable, and easy for employees to navigate as OpenAI scales. In this role, you’ll work at the intersection of systems, data, and employee experience. You’ll own core U.S. benefits operations—auditing data, reviewing vendor billing, and responding directly to employee questions—while partnering closely with cross-functional teams. This is a hands-on role for someone who takes pride in operational rigor, ownership, and clear, empathetic employee support. You’ll report to the U.S. Benefits Manager and play a key role in maintaining a strong, reliable benefits foundation as the company grows.
Job Responsibility:
Audit and maintain accurate U.S. benefits data across Workday and vendor systems
Review and reconcile benefits vendor invoices
investigate and resolve discrepancies
Serve as a front-line resource for employee benefits questions, providing clear and empathetic guidance
Maintain benefits elections, eligibility, and configurations in Workday
Partner with Payroll, Finance, HR Systems, and vendors to resolve issues and improve processes
Support key benefits projects such as open enrollment, audits, ongoing operational reviews, and compliance
Identify recurring issues and help improve how benefits are administered at scale
Requirements:
2–3 years of experience in benefits administration, HR operations, or a related role
Experience supporting U.S. health and welfare benefits and/or retirement plans (e.g., 401(k))
Hands-on experience with Workday, including transactions, configuration, and audits
Strong attention to detail and comfort working with data and reconciliations
Clear written communication skills and a service-oriented mindset
Ability to manage multiple priorities in a fast-paced, evolving environment
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided