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Uptime Solutions Manager

renaulttruckcommercials.co.uk Logo

Renault Truck Commercials

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Location:
United Kingdom , Dunstable ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

60000.00 GBP / Year
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Job Description:

Renault Truck Commercials has a fantastic opportunity for an Automotive or Engineering qualified and experienced Commercial Vehicle Technical Uptime Solutions Manager. This role can be based from one of our depots, mainly, Dunstable, Essex, Reading or Tipton.

Job Responsibility:

  • To support the Dealer Regional Management in the continuous improvement and development of technical engineering competence and service support
  • To represent both RTC and the Dealers to resolve Service/Aftersales technical or commercial issues
  • To actively manage group VOR and keep general directors updated regularly
  • Attend sites at short notice to proactively deal with vehicle issues in conjunction with dealer managers
  • Investigate Customer concerns and complaints relative to the technical function or performance of the product
  • To liaise with and support the senior managers with analysis, diagnosis or field investigation of product technical issues
  • To provide the workshop teams with technical support to reduce Argus cases and vehicle down time
  • To work with the Dealer’s Technicians, providing both physical and specialist Technical Engineering help support and guidance
  • To evaluate and monitor Service quality standards and key performance indicators
  • To communicate and progress agreed RTUK policy with regards to Dealer Operating Standards within RTC
  • To prepare, organise and carry out special engineering projects as required by RTC
  • To take an active role in Dealer customer events

Requirements:

  • Engineering / automotive qualification to HNC level
  • To have hands on workshop skills
  • In depth knowledge of Truck and Van automotive products
  • 10 Years experience within the commercial vehicle industry
  • 5 Years’ experience within Truck and Van automative industry in a technical problem-solving environment
  • To have proven problem-solving skills using a methodical and cost-effective approach
  • To understand coaching psychology and techniques to implement these in a live Workshop environment
What we offer:
  • 20% KPI driven bonus scheme
  • company car
  • 7% matched pension scheme
  • 25 days holiday plus BH’s rising with service

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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