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In this role, you will support all relevant call points across Bioprocess where Upstream Hardware, Mixers, Storage Totes and Single-Use Consumables are sold. You’ll provide support and consultancy to our customers together with the Account Managers with expert product knowledge, training and support, whilst working to generate sales from new and existing customers. There is a preference for Ireland based candidates to be based in the south of the country and for UK candidates to be based in North UK in order to cover customer bases for those territories. However other locations will be considered. Travel between UK and Ireland is also part of this role.
Job Responsibility:
Responsible for contributing information to sales strategies and account plans, as part of the core account team
Primarily focus on Upstream Hardware, Mixers, Totes and Single-Use Consumables opportunities within their region and supports all these products that are sold both by providing the Account Manager in sales process with product expertise as well as independently identifying opportunities
Develop the sales of modality solutions in the assigned sales region/territory, establishing long lasting technical customer relationships
Provide high level technical expertise during pre-sales discussions, instrument demonstrations, customer training, post-sales support, seminars, tenders/quotes and promotional events
Lead technical and process related discussions with customer Subject Matter Experts and give applicative support including trouble shooting and answer customer queries of sophisticated technical and applicative nature
Continuously develop a network of key decision makers. Build a territory business plan and set quarterly priorities to achieve defined business goals
Contribute to key account plans managed by the Account Management team
Develop sales opportunities to create a sales funnel to meet business targets. Manage leads and prospects using customer relationship management software
Build a strong internal network to drive maximum synergy and customer satisfaction across the business
Work effectively with internal functions, including the account management team, other sales specialists, service engineering, product management, marketing, finance, legal, scientific support, service sales and customer service
Requirements:
At least Bachelor’s Degree in Business, life sciences or relevant fields
A proven commercial and/or applications experience in the Bioprocesses and Biotechnology industry
Insight with networks and contacts
Ability to translate technical advantages into business benefits