Upmarket Customer Success Manager, Discover Job at Yotpo (Toronto)

New

Upmarket Customer Success Manager, Discover

We’re looking for our first Customer Success Manager dedicated to Yotpo Discover...

Location

United States , New York

Salary:

110000.00 - 130000.00 USD / Year

Yotpo

Expiration Date

Until further notice

Requirements

3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy
Hands-on SEO background (agency or in-house strongly preferred)
Comfortable explaining AI search, LLM-driven answers, and modern discovery concepts to non-technical stakeholders
Builder mentality—thrives in early-stage environments and excited to create structure where none exists
Strategic advisor with experience managing complex customer relationships and engaging executive audiences
Analytical and data-driven, using insights to measure performance and demonstrate business impact
Exceptional communicator and storyteller with strong presentation skills

Job Responsibility

Help design and scale the Discover Customer Success motion, including optimization frameworks, success plans, QBR templates, expansion signals, and early customer playbooks
Lead SEO + AEO audits using Yotpo Discover, translating AI discovery insights into concrete recommendations and measurable outcomes for customers
Own post-onboarding customer relationships through renewal, driving retention and expansion in close partnership with Account Managers and Customer Success teams across product lines
Partner deeply with Product to shape roadmap direction through structured customer feedback, use cases, and validation sessions
Lead strategic QBRs and executive-level conversations that align customer goals with Yotpo’s roadmap
Build strong, multi-threaded relationships across customer organizations—from day-to-day operators to C-suite stakeholders
Proactively track adoption and performance, identifying risk early and leading resolution strategies when challenges arise

What we offer

100% coverage of employee medical premiums
90% coverage for dependent/family premiums
100% coverage of employee dental + vision premiums
Comprehensive life and disability insurance
Flexible Time Off (FTO) policy, sick time, and paid holidays
Equity in options
Company sponsored 401K matching
Pre-tax Commuter and Healthcare benefits
Comprehensive paid leave for new parents and Dependent Care FSA
Individualized career development, rewards and recognition

Fulltime

New

Accounts Payable Clerk

We are looking for a detail-oriented Accounts Payable Clerk to join our team in ...

Location

United States , Sarasota

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in accounts payable or a related field
Proficiency in managing expense reports and maintaining financial records
Working knowledge of Microsoft Word for document preparation and communication
Strong skills in Microsoft Excel for data analysis and reporting
Familiarity with accounts payable processes and systems
Excellent attention to detail and organizational skills
Ability to identify and resolve discrepancies effectively

Job Responsibility

Verify the accuracy of vendor invoices and ensure compliance with company policies
Accurately input invoices into the financial system, applying proper general ledger account coding
Investigate and resolve discrepancies in invoices to maintain data integrity
Process and audit employee expense reports in alignment with company guidelines
Review expense reports to ensure adherence to established policies
Compile invoices with all necessary supporting documentation for approval
Maintain well-organized and precise vendor and invoicing records
Support the department with administrative tasks such as mailings, printing, and postage handling

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

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Web Graphic Designer

We’re partnering with a global ecommerce company to find a talented Web Retail D...

Location

United States , Seattle

Salary:

46.00 - 48.00 USD / Hour

Onward Search

Expiration Date

Until further notice

Requirements

A minimum of 2-4+ years in a web production setting
Bachelor’s degree in Design or related field, or equivalent experience
Expertise in Adobe Photoshop with a strong focus on detail-oriented work
Effective communicator capable of working independently
Proficiency in digital image optimization, with knowledge of color masking, masking outlines, and image export processes

Job Responsibility

Crafting visually appealing, web-optimized graphic designs aligned with style and brand standards
Producing and refining digital assets, including images, sprites, and size chart visuals
Adapting designs to enhance user experience while adhering to existing system patterns
Managing multiple projects efficiently to meet strict deadlines
Developing style guides and templates to ensure consistent design language across assets

What we offer

Medical, Dental, and Vision Insurance
Life Insurance
401(k) Program
Commuter Benefit
eLearning and Ongoing Training
Education Reimbursement

Fulltime

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Staff Accountant

We are looking for a Staff Accountant to join our team in Ft. Myers, Florida. In...

Location

United States , Fort Myers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in preparing corporate tax returns and managing sales tax filings
Strong knowledge of journal entries and general ledger maintenance
Experience in fund accounting, particularly for non-profit organizations
Ability to work with financial systems and accounting software
Excellent attention to detail and organizational skills
Strong analytical abilities to interpret and manage financial data
Effective communication skills for collaborating across teams
Prior experience in an accounting role within a service industry is preferred

Job Responsibility

Prepare and review corporate tax returns to ensure accuracy and compliance with regulations
Manage sales tax filings and resolve related discrepancies
Record and reconcile journal entries to maintain precise financial records
Monitor and update the general ledger for accurate reporting
Conduct fund accounting activities specific to non-profit organizations
Assist in the preparation of financial statements and related reports
Support audits by providing necessary documentation and analysis
Collaborate with other departments to streamline accounting processes
Identify and implement improvements to enhance efficiency within accounting operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

New

Business Development Manager

A leading law firm specializing in complex commercial litigation is seeking a Te...

Location

United States , Chicago

Salary:

65.00 - 69.00 USD / Hour

Onward Search

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant discipline such as marketing, strategic planning, or related fields
Over 7 years of experience in marketing, business development, or client service within a professional services or legal environment
Proven skills in developing strategic initiatives, managing projects, and creating persuasive pitch and proposal materials
Strong organizational, communication, and interpersonal skills, with the ability to foster collaborative team relationships
Proficiency in Microsoft Office Suite and familiarity with CRM systems and BD reporting tools

Job Responsibility

Develop and execute strategies to support the firm’s practice and industry groups, focusing on targeted business development initiatives
Assist lawyers in preparing compelling pitches, RFP responses, and presentations, including content development and coaching
Provide strategic client development guidance, helping lawyers identify opportunities to grow existing relationships and pursue new prospects
Oversee research efforts to gather competitive intelligence and industry insights, utilizing findings to inform BD strategies
Manage, mentor, and coordinate junior team members in producing BD materials, organizing events, and supporting thought leadership initiatives

What we offer

Medical, Dental, and Vision Insurance
Life Insurance
401(k) Program
Commuter Benefit
eLearning and Ongoing Training
Education Reimbursement

Fulltime

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Bookkeeper

We are looking for an experienced Bookkeeper to join our team in Gainesville, Te...

Location

United States , Gainesville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in bookkeeping and accounting functions
Proficiency in QuickBooks and other accounting software
Strong knowledge of accounts payable, accounts receivable, and bank reconciliations
Familiarity with internal audit processes and procedures
Ability to interpret and apply financial regulations and guidelines
Excellent analytical skills to identify and resolve financial discrepancies
Effective communication skills for collaborating with team members and presenting findings
High attention to detail and organizational skills to manage multiple tasks efficiently

Job Responsibility

Prepare and maintain accurate financial records, including accounts payable and receivable
Conduct bank reconciliations to ensure financial accuracy and resolve discrepancies
Assist in the development and implementation of audit programs for internal departments and external agencies
Research and interpret applicable laws, regulations, and guidelines to ensure compliance
Perform detailed reviews of financial data, identifying risks and recommending improvements
Interview department heads and staff to ensure proper recording of transactions and adherence to policies
Conduct on-site audits, including cash counts and inspections of accounting systems
Analyze financial data for evidence of inefficiencies, fraud, or non-compliance with regulations
Provide detailed reports of findings and recommendations to management
Support follow-up actions to ensure timely implementation of audit recommendations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Before and After School Care Nanny

A loving and inclusive rainbow family based in Petersham, NSW are seeking a nurt...

Location

Australia , Petersham

Salary:

35.00 - 40.00 AUD / Hour

Little Lovelies Nanny & Babysitting Agency

Expiration Date

Until further notice

Requirements

Minimum 3+ years’ experience as a nanny or in a childcare-related role
Childcare qualification preferred
Current First Aid & CPR Certificate (or willingness to obtain)
Current Working With Children Check
Driver’s licence (own car preferred but not essential — family vehicle available if required)
Non-smoker
Basic cooking skills
Comfortable around dogs

Job Responsibility

Walking to and from school and to activities
Assisting with homework
Engaging in active play (soccer, outdoor play, running around, etc.)
Preparing evening meals for the child most days and baking snacks
Occasional meal preparation for the whole family
General household tidying
Laundry, and ironing if possible
Collecting dry cleaning

Parttime

New

Medical Billing and Payment Posting Specialist

Our client has an immediate need for a Medical Billing and Payment Posting Speci...

Location

United States , Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of medical billing, payment posting, or revenue cycle experience
Experience working with Athena (athenaOne or athenaCollector) preferred
Strong understanding of EOBs, claim submissions, and denial management
Experience posting insurance payments, adjustments, and charge tickets
Ability to reconcile payment activity and maintain accurate billing records
Strong attention to detail and ability to manage multiple claims and accounts

Job Responsibility

Post insurance payments and adjustments from Explanation of Benefits (EOBs) into Athena, including denial codes, notes, and supporting documentation
Reconcile daily payment activity by preparing spreadsheets and validating totals against transactions recorded in Athena
Verify electronic claim transmissions through Athena and ensure successful submission to insurance carriers
Enter and post charge tickets, cash receipts, and program payments within Athena and route deposits and documentation to bookkeeping as needed
Review medical bills for covered services and claim accuracy prior to submission to private insurers, government programs, and third-party payers
Monitor unpaid or denied claims within Athena work queues and follow up appropriately, including rebilling when necessary
Research discrepancies and assist with claim corrections and appeals for denied or underpaid claims
Maintain and update patient account information, including address changes and program coverage verification
Respond to patient and provider inquiries regarding charges, statements, and medical billing questions
Conduct outbound calls to patients, providers, and insurance carriers to resolve billing issues and confirm claim status

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Upmarket Customer Success Manager, Discover

Yotpo

Location:
Canada , Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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