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The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. Executes system Upgrade & Installations and Relocations activities that are well-defined and works under close supervision; provides technical support for other CS activities when needed.
Job Responsibility:
Problem analysis and approach
Problem handovers and routing
Installation
Upgrade
Procedures
Training / advice
Knowledge build-up and transfer
Requirements:
Requires flexibilty and openess to accommodate various work settings, locations and interactions/collaborations with different colleagues
Requires a BS degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience