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ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world's leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. As our Upgrade Install and Relocation Engineer, you will be part of a team of engineers who help our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You ensure that our chipmaking systems work as they should – and be part of the technology innovation that's moving the world forward.
Job Responsibility:
Assemble and qualify the machine on site according to procedure in a pre-defined sequence
Build, install and align components to a complete machine
Install ASML equipment at customer locations including equipment with new features, pilot and proto systems
Analyze applicability, accuracy and adherence to design specifications
Recommend design changes or substitution of materials when appropriate
Evaluate and diagnose problems and make appropriate repairs
Work with co-workers and the customer in isolating and solving problems
Answer customer questions and assist customers in a professional manner
Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary
Perform complex adjustments, perform upgrades, diagnose and solve problems with limited support
Prepare written technical reports if required
Perform administrative and coordination duties including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Requirements:
Bachelor's degree in a technical field or equivalent combination of education, skills and experience
Associates or technical degree with at least 2 years of technical experience
Bachelor's degree in an Engineering field or equivalent
Minimum 2+ years' experience in semiconductor industry preferred
Minimum 2+ years' Field Service Engineer work experience preferred
Minimum 2+ years' experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software preferred
Knowledge of the semiconductor industry, vacuum system, or plasma is preferred
Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, and relevant software
Demonstrate computer application experience, including data analysis tools, word processing, spreadsheet, and presentation software
Flexibility to expand capability in multiple technical competencies
Must be work authorized in the United States without the need for employer sponsorship
Must be legally authorized to access controlled technology prior to beginning work
Nice to have:
Minimum 2+ years' experience in semiconductor industry preferred
Minimum 2+ years' Field Service Engineer work experience preferred
Minimum 2+ years' experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software preferred
Knowledge of the semiconductor industry, vacuum system, or plasma is preferred