This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Equipment Operation and Maintenance & Fault Response: Responsible for the daily monitoring, inspection, and maintenance of unmanned retail terminals to ensure stable equipment operation
Quickly respond to equipment fault alarms, troubleshoot software and hardware issues remotely or on-site, and coordinate with technical teams for repairs
Regularly perform equipment cleaning, calibration, and preventive maintenance to extend equipment lifespan
Inventory and Restocking Management: Based on sales data and system alerts, formulate restock plans and coordinate logistics to ensure timely supply of goods and ensure the out-of-stock rate meets company standards
Supervise inventory counts, analyze product turnover rates, and optimize product display and shelf layout to boost sales
Manage the replacement and replenishment of equipment consumables
System and Network Support: Monitor terminal operating systems and network connection status, handle basic software faults (e.g., payment interface anomalies, screen display errors)
Assist with new equipment deployment and system upgrades, completing joint debugging tests and launch support
Maintain the accuracy of backend equipment data, ensuring real-time synchronization of sales and inventory information
Cross-Departmental Collaboration and Customer Support: Collaborate with business teams to provide equipment adaptability recommendations for site selection (e.g., power supply, network environment)
Provide on-site guidance to customers or property personnel on equipment operation, resolve usage issues, and enhance user experience
Summarize operation and maintenance issues and provide feedback to the product team to drive equipment iteration and optimization
Requirements:
Diploma or above, with preference given to majors in Computer Science, Electronic Engineering, Automation, or related fields
Over 2 years of experience in hardware operation and maintenance, technical support, or retail equipment management
preference given to those with a background in unmanned retail/automatic vending machine operation and maintenance