Unix & SQL Production Support Engineer Job at NTT DATA (Sao Paulo)

Unix & Sql Production Support Engineer Software Development Specialist

We are seeking a technology engineer with 5 to 8 years of overall experience, in...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5 to 8 years of overall experience
at least 3 years of Windows based application testing experience
Strong familiarity with Windows desktop environments and application behavior
QA automation with Java knowledge and project management knowledge
Azure certification should be a good fit
Proficiency in cloud application connectivity and access management, including core networking concepts and operational troubleshooting
Python or Java coding proficiency for automation and diagnostics
Strong debugging and problem isolation skills (logs, configs, repro steps)
Strong application testing knowledge (test design, validation, regression mindset)
Excellent written and verbal communication, including explaining technical issues to non-technical audiences

Job Responsibility

Perform application testing, defect reproduction, and regression checks before and after migration
Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team
Write clear user updates and technical notes
manage expectations and drive closure
Provide structured reporting on your assigned workload (status, risks, blockers)
Execute user migrations following the factory playbook, tracking progress and outcomes
Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools)

Unix And Sql Production Support Engineer

The Software Development Specialist role at NTT DATA requires a strong backgroun...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Hands-on development experience in Core Java with at least 3 years of experience
Should have worked on few Projects in Java tech stack
Candidate should clear coding interview using CoderPad.io with us
6-9 overall Software experience
Strong in Java
Experience with SQL, Splunk, Git
Hands on experience using Service now and process workflow
Hands on Experience on AWS is preferable
3+ relevant experience on L3 support

Job Responsibility

Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing 3+ Years of Java L3 Production Support hands on Experience
Work on supporting Product servers and clients on cutting-edge platforms. Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the Java applications
Experience working on DB and good with SQL queries
Experience with using Splunk for debugging and logs
Work effectively in collaboration with other team members
Implement new tool functionalities that support changing business requirements
Develop functions that automate provisioning and access management primary/secondary controls
Develop functions that help improve user experience
Provide technical feedback and support to Development teams

Fulltime

Production Support Engineer - Assistant Vice President

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

Provides technical and business support for users of Citi Applications
Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

Fulltime

Production Support Engineer - Execution Services

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant experience in an application support role, preferably in any FX suite of applications including trading, settlements
Hands on experience with cloud servers like ECS, AWS
MS SQL /Oracle Database and Windows and UNIX OS
Should understand how monitoring works preferably ITRS geneos and understanding of MQ or other mechanisms
Experience on developing automation with shell scripting/ python would be add-on
Well aware of ITIL principles like Incident Management, Change management, Problem management
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Good analytical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

Start of day checks, continuous monitoring, and regional handover
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements
Participate in application releases, from development, testing and deployment into production
Day to day monitoring and observability of the applications and work to enhance them proactively or at the back of any issues
Should work on engineering aspect of the role to reduce the Toil in the systems, enhance observability and reporting
Communicating with operations, traders to trouble shoot the issues with applications and communicate effectively
Drive major incidents meeting, impact analysis and communications and problem management to understand the root cause

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Production Support Engineer

The Production Support Engineer role requires a minimum of 3 years of experience...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of relevant experience in application Maintenance and Support with L2 role
Strong in Unix
Strong in writing SQL queries
AWS knowledge and minimum hands on is preferable
Knowledge on any other scripting/Coding languages – preferably Java
Good knowledge of Unix, SQL and scripting languages
Validated collaboration and communication skills, being able to lead in a global environment
AWS certification is added advantage

Job Responsibility

Actively provide support for resolution of L2 issues with detailed analysis
Help with code fixes and rigorous testing where required
Work on supporting Product servers and clients on cutting-edge platforms
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions

Fulltime

HK Application Support Engineer (Project / Production Lead)

For this position, we are looking for an Application Support (Project Manager / ...

Location

Hong Kong , All Cities

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills
Excellent interpersonal and communication skills and excellent problem solving abilities
Good prioritization skills, with the ability to work in a fast-paced environment
Strong team player with the ability to work independently with minimal supervision.
Working knowledge in UNIX and Linux operating systems
Proficient in SQL and Shell scripting
Experience with managing platforms in Linux and Windows environment
Previous experience with Global Prime Finance system support and knowledge of the trade life cycle is desirable
Experienced with monitoring and deployment tools
Prior experience in managing key business and technology stakeholders would be a plus

Job Responsibility

Project management and coordination
Act as a Project Manager for assigned the projects within GM, ensuring timely delivery and stakeholder alignment
Drive the projects and coordinate across business lines and stakeholders from IT, business, compliance etc.
Create and maintain run-book documentation and procedures for identified scenarios, ensuring clear guidance for all operational activities.
Front-Office Trading Support
Serve as the primary contact for electronic execution teams (front-office and middle-office).
Provide day-to-day assistance and respond to business queries on order behavior and technical issues.
System Health, Monitoring & Readiness
Perform daily start-of-day (SOD) health checks, weekend and holiday readiness checks.
Use the main monitoring tool, continually improve its effectiveness, and conduct feasibility/impact studies for new solutions.

What we offer

Hybrid working mode and Work-from-Abroad benefits
18 days of Annual leave
Comprehensive coverage including General Practitioner, hospitalization
Annual bonus based on individual performance
Training programs, certification opportunities, and training incentives to support career growth

Fulltime

Webmethods Middleware Support Engineer

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

4–7 years of experience working with webMethods middleware products, alongside Linux/UNIX and SQL
Hands-on experience with webMethods deployments, administration and security configuration (IS packages, schedulers, triggers, ACLs, groups, keystores, certificate renewal)
Working knowledge of Trading Networks, Broker, and MWS administration including access control and configuration management
Confident debugging using Software AG Designer and interpreting server logs to diagnose and resolve issues
Proficient with Linux/UNIX administration and comfortable operating production middleware environments
Good knowledge of JDBC, SAP and Salesforce adapters
Experience supporting BPMS deployment and monitoring
Experience with Jenkins-based deployments and understanding of CI/CD processes
Familiarity with Mediator, CentraSite, DMZ, MFT and clustered environments (including Terracotta) is beneficial
Comfortable with certificate installation and ongoing certificate management

Job Responsibility

Deploy and manage Integration Server (IS) packages, including scheduler and trigger configuration (create/update/delete), clients, ACL roles and groups
Administer and support Trading Networks, Broker administration, and MWS administration including configuration, security and access control
Perform server start/stop activities, platform monitoring, and console administration for IS and MWS, with strong Linux/UNIX operational ownership
Troubleshoot platform and integration issues using Software AG Designer debugging and server log analysis
Support database-related troubleshooting using SQL during script execution and integration failures
Configure and maintain adapters including JDBC, SAP and Salesforce adapters
Support BPMS deployments and monitoring activities
Drive deployments using Jenkins and follow CI/CD practices for reliable releases
Work with and support additional webMethods components such as Mediator, CentraSite, DMZ and MFT where applicable
Manage cluster environments including administration of Terracotta servers

What we offer

Opportunity to work on enterprise-grade middleware and integration platforms supporting critical services
Hands-on exposure to a broad Software AG webMethods stack, including deployment automation and platform security
Experience operating production environments with modern CI/CD practices and operational tooling
A collaborative environment that values reliable delivery, continuous improvement, and effective incident resolution

Fulltime

Production Support Analyst

Citi Technology is seeking a highly motivated IT professional to join our Applic...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-4 years of experience in System Analysis, applications support roles
Knowledge or working experience with Unix or Linux environment
Knowledge of ETL jobs
Knowledge or working experience on relational databases - Oracle, Microsoft SQL
Good knowledge in database level analysis to trace issues to closure
Experience in Incident, Problem Management: Incident tracking & reporting
Managing ticketed query system
Strong design & execution bend of mind to help resolve complex technical issues
Passion for technology, eager to learn and make a career in Technology
Intermediate or Advanced English

Job Responsibility

Provide front line support for Citi’s proprietary technologies
Hands-on investigation and issue resolution
Incident management
Champion stability initiatives to enable application high availability
Performs controlled resolution of incidents and problems including prioritization and escalation
Monitor system processing, infrastructure alerts, batch failures, and recover processes
Communicate effectively with operations, technology, and business partners
Develop a comprehensive understanding of how areas of apps support collectively integrate
Interact with software vendors
Participate in disaster recovery testing

Fulltime

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Unix & SQL Production Support Engineer

Job Description

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