Unix & SQL Production Support Engineer Job at NTT DATA (Sao Paulo)

Production Support Analyst

Citi Technology are seeking a highly motivated IT professionals to join our Appl...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-4 years of experience in System Analysis, applications support roles
Knowledge or working experience with Unix or Linux environment
Knowledge of ETL jobs
Knowledge or working experience on relational databases - Oracle, Microsoft SQL
Experience in Incident, Problem Management: Incident tracking & reporting
Managing ticketed query system
Strong design & execution bend of mind to help resolve complex technical issues
Passion for technology, eager to learn and make a career in Technology
Intermediate or Advanced English
Bachelor's Degree in Comp science, IT, or other engineering disciplines

Job Responsibility

Provide front line support Citi’s proprietary technologies
Champion stability initiatives to enable application high availability for Business-As-Usual
Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate
Monitor system processing, infrastructure alerts, batch failures, and recover processes when required
Communicate effectively with operations, technology, and business partners on a regional or global basis
Interact with software vendors to provide best solutions to business problems
Participate in disaster recovery testing
Participate in application releases, testing and deployment into production if required
Perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation

Fulltime

Senior Support Engineer

Senior Support Engineer - Korean Speaking. Working at Atlassian. Atlassians can ...

Location

South Korea

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience working with enterprise customers in a high touch model
Database skills, with the expertise to write and update SQL queries with ease
Expertise to write Scripts (Python, bash/shell)
Experience with SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with different operating systems, such as Linux, Unix, and Windows.
Knowledge of networks
Experience supporting Java, especially the JVM components

Job Responsibility

Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, root cause analysis, and transparency within and across teams
Escalate issues in a timely manner according to Standard Operating Procedures
Provide technical support through different channels (tickets, phone calls, and screen shares) with customers, jumping on calls as needed to provide updates
Be the point person in handling escalations, using your soft skills and your knowledge as a subject matter expert, to help resolve issues for our customers
Perform case reviews to identify trends and improvement areas, allowing you to develop action plans for support engineers
Use your operational experience to identify trends, guide team tactics, and contribute to continuous improvement projects
Understand customer use cases and advocate for their needs to influence feature requests and bug fixes
Create and review knowledge-based articles, standard operating procedures and best practices, and documentation for both end-users and the global support team
Ramp up quickly on new technologies and how to use them in a customer-facing environment
Work with our diverse teams, sharing best practices, driving operational improvements, and living our Atlassian values

What we offer

Atlassians can choose where they work – whether in an office, from home, or a combination of the two
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Fulltime

Senior Support Engineer

The team is filled with talented, technical individuals that are excited to be b...

Location

Poland

Salary:

173000.00 - 186840.00 PLN / Year

Atlassian

Expiration Date

Until further notice

Requirements

Deep expertise in technical customer support supporting large enterprise environments and high-touch customers
Database expertise advanced SQL and database management skills
Proficient in scripting and automation (Python, Bash/Shell)
Experience with Identity and Access Management (IAM) / Authentication & Security Protocols strong knowledge of SSO, SAML, LDAP, Active Directory, and SSL
Experience with systems Integration & Observability / Automation hands-on experience with Splunk, APIs, and REST integrations
Skilled across operating systems Linux, Unix, and Windows operating systems
Solid networking fundamentals with JVM/Java support experience
Solution oriented proven ability to troubleshoot, learn new technologies, and drive technical excellence
Strong collaborator collaborative team player, effective across diverse roles and functions

Job Responsibility

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EA's, Devs for best outcomes towards the customer's migration project
Contribute to the creation and review of knowledge articles
Participate in release readiness activities

What we offer

health and wellbeing resources
paid volunteer days
This role may also be eligible for benefits, bonuses and equity

Senior Support Engineer, Cloud Migrations

Our Sr. Support Engineers improve our customers' experience with our products, t...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience in working with enterprise customers in a high touch model
Strong database skills, with the expertise to write and update SQL queries with ease
Strong expertise to write, review or modify Scripts (Python, bash/shell)
Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with various operating systems, such as Linux, Unix, and Windows
Proven knowledge of networks
Experience supporting Java, especially the JVM components

Job Responsibility

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM, EA’s, Devs for best outcomes towards the customer’s migration project
Ability to influence customer and/or partner team to follow best practices for a successful migration
Contribute to the creation and review of knowledge articles
Participate in release readiness activities

What we offer

Health and wellbeing resources
paid volunteer days

Fulltime

Axway B2B Senior Software Engineer

The role requires ability to engage with Client directly and to work in a team w...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Unix – Good knowledge on Unix OS and its commands along with scripting skills
Linux – knowledge of Linux commands
SQL- Good knowledge of SQL and Database concepts
Putty, Toad
Basic networking concepts. Protocols – FTP, sFTP, TCP/IP etc is desirable
Candidates having working Knowledge on Axway Track & Trace product will get preference. However, working experience on any Track & Trace product in the Serialization area like Tracelink etc can also be considered
Prior experience in handling production applications patching and upgrade experience is must
Understanding of healthcare domain and global serialization regulations and experience installing, configuring, deploying, documenting, and testing system to meet specific business requirements is must
Knowledge of global pharma industry standards/guidelines to enable serialization for manufacturing, logistics like Rule, GCP, Serialization Profile, GTIN and its Range setup, etc., Hands on configuration to realize business requirements is must
Familiarity with database management systems, data analysis tools, and IT systems used in supply chain management in healthcare domain is desirable

Job Responsibility

Engage with Client directly and to work in a team with a greater level of independence and ownership
Work on L2/L3 support having good analytical and diagnostic and RCA ability
Handle production applications patching and upgrade
Monitor service interruption alerts and troubleshoot them as per SLA
Address live issues and resolve them within pre-defined SLAs with improved productivity and quality
Prioritize the tasks and allocate within the team members

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Production Support Engineer

The Production Support Engineer role requires a minimum of 3 years of experience...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of relevant experience in application Maintenance and Support with L2 role
Strong in Unix
Strong in writing SQL queries
AWS knowledge and minimum hands on is preferable
Knowledge on any other scripting/Coding languages – preferably Java
Good knowledge of Unix, SQL and scripting languages
Validated collaboration and communication skills, being able to lead in a global environment
AWS certification is added advantage

Job Responsibility

Actively provide support for resolution of L2 issues with detailed analysis
Help with code fixes and rigorous testing where required
Work on supporting Product servers and clients on cutting-edge platforms
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions

Fulltime

Sr Engineers, Software

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and...

Location

United States , Frisco

Salary:

131300.00 - 177700.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Master's degree in Computer Science, Electrical Engineering, or related, and 1 year of relevant work experience
Bachelor's degree in Computer Science, Electrical Engineering, or related, and 3 years of relevant work experience
Developing high performance, scalable Business Intelligence Extract-Transform-Load pipelines using ETL tools and scripting, including Unix Shell Scripting, BTEQ Scripting, Oracle SQL Scripting
Performing PL/SQL and SQL queries, data analysis, creation of stored procedures, and validation of revenue for prepaid or postpaid data in Teradata and Oracle Databases that is capable of processing at least 4 million transactions per day
Monitor and optimize the performance of ETL processes, including query performance and data load times, identify and resolve performance bottlenecks
On premise Teradata to Snowflake cloud database migration using modern technology stack – Snowflake, Azure Data Factory, Liquibase data model deployments, dbt for transformations, jinja scripting, Gitlab for code management and DevOps CICD
Coding in a DevOps environment with Gitlab within a SCRUM framework to deliver Continuous Integration Continuous Delivery automations for market growth
Creating and scheduling daily ETL jobs using Control M to process previous-day files using the provided reference and transactional postpaid or prepaid data for revenue recognition. Posting accurate financial results to SAP following SOX controls and audit check mechanisms

Job Responsibility

Analyze user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis
Develop and automate large scale, high-performance ETL processes and data pipelines to drive Data Standardization and reporting utilizing Azure Technologies
Possess ability to effectively communicate with non-technical business customers and other stakeholders regarding design, requirements, functionality, and limitations of systems/applications
Possess ability to clearly articulate platform options and risks to non-technical team members
Contribute to a team that is responsible for the design, development, and launch of Accounting & Finance capabilities
Help translate business and functional requirements into well documented technical specifications and user stories
Utilize development skills to build (code) and unit test new systems functionality per technical specifications, with deliverables to include code builds and documented unit test results
Collaborate with other teams including Accounting & Finance Business Partners, Enterprise Testing, Release Planning and Management, Project Management, and Product Operations on successful delivery of product enhancements and support
Maintain technical skills and expertise through continuing education and training

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

FIX Connectivity Engineer/Client Onboarding

This role is within the Equities Electronic Technology organization within the G...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Solid 4-5 years relevant experience in FIX Engineering or systems analysis role
Subject Matter Expert (SME) in FIX Protocol
Familiar with networking fundamentals
Good understanding of electronic trading and financial markets
Experience in FIX client onboarding and certification projects
Knowledge of Third Party Networks and EMS/OMS software vendors. (e.g., Fidessa, NYFIX, Bloomberg, TradingScreen, ITG etc..)
Consistently demonstrates clear and concise written and verbal communication
Prior experience with Aegis Client Simulator or other FIX testing/certification tools
Experience with UNIX, SQL and XML

Job Responsibility

Work within a global team of experienced FIX Engineers to establish and maintain connectivity from external clients to Citi FIX gateways
Communicate effectively with business, development, QA, infrastructure, and production support teams
Use technical skills to ensure business requirements are understood at all levels of delivery
Assist with troubleshooting and issue resolution across development, support, and technical business users
Establish strong working relationships across different technology areas (QA, Support, etc.)
New client connectivity onboarding and certification
Migrating existing connectivity from legacy platform to new as required
2nd line support for all FIX issues and Client Connectivity related
Client onboarding for Equity, Futures & Options, Derivative and Rates businesses

Fulltime

Unix & SQL Production Support Engineer

NTT DATA

Location:
Brazil , Sao Paulo

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2026

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Location:Brazil , Sao Paulo

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 24, 2026

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