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This role is responsible for driving growth within our university partner network through proactive outreach and strategic relationship management. The position focuses on identifying and engaging prospective institutional partners, building early-stage relationships, and guiding institutions through the membership process. In addition, this role supports ongoing engagement with newly onboarded and developing partners to ensure a strong start and continued alignment. This position plays a key role in expanding and strengthening our university community while contributing directly to overall growth and retention goals.
Job Responsibility:
Lead outbound outreach efforts to generate new university partnership opportunities
Build and manage a targeted list of prospective institutions aligned with organizational priorities
Conduct outreach via email, phone, LinkedIn, events, and other strategic channels
Qualify inbound and outbound inquiries to assess institutional fit and readiness
Schedule and coordinate discovery calls and introductory meetings
Clearly communicate the value proposition and membership benefits to university stakeholders
Track engagement activity, relationship stages, and follow-up tasks within the CRM
Maintain a consistent follow-up cadence to nurture prospective partners
Support proposal development and partnership conversations in collaboration with leadership
Contribute to monthly and quarterly growth and engagement targets
Support onboarding efforts for newly enrolled university partners
Serve as a primary point of contact during the early stages of partnership
Monitor partner engagement and proactively identify opportunities for deeper collaboration
Maintain consistent communication with assigned institutions to strengthen retention and satisfaction
Identify opportunities for expanded engagement and collaborate internally to advance them
Document partner interactions, goals, and next steps in the CRM
Gather feedback from university partners to inform strategy and enhance the partner experience
Collaborate with marketing to refine messaging, campaigns, and outreach strategies
Share insights from institutional conversations to strengthen positioning and programming
Coordinate internally to ensure a smooth transition from prospective partner to active member
Requirements:
Experience in outreach, partnerships, business development, account coordination, or higher education engagement
Demonstrated ability to build and manage a pipeline of prospective partners
Comfort engaging university decision-makers, including advisors and administrators
Strong written and verbal communication skills
Ability to manage multiple relationships and priorities simultaneously
Organized and detail-oriented with strong CRM discipline
Self-motivated with a growth-oriented mindset
Skilled at building trust and long-term professional relationships
Comfortable working in a metrics-driven environment
Bachelor’s Degree required
1 to 3 years of experience in higher education partnerships, outreach, account coordination, or related fields preferred