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Universal Teller

https://www.citi.com/ Logo

Citi

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Location:
Mexico , Zamora

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Universal Teller is an entry-level position responsible for executing branch activities, including the day-to-day delivery of client-facing services, processing transactions, and engaging in sales activities in coordination with the Customer Service function. The overall objective is to utilize banking knowledge and experience to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Job Responsibility:

  • Assist Citi clients in opening new accounts, managing current accounts and resolving complex customer service issues
  • Provide a range of coverage for branch by assisting with processing transactions at teller window or on mobile platform
  • Educate clients on products and services, and identify banking solutions that may cater to their financial goals
  • Build rapport to engage prospects in a banking relationship and enhance existing customer relationships
  • Manage supervisory responsibilities in managers absence, as needed
  • Fulfilling the clients' necessities while providing an exceptional client experience
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup

Requirements:

  • 1 year relevant experience
  • Experience working in branch services
  • Working knowledge of Office Package Management and WEB tools
  • Financial product sales experience
  • Ability to work well in a team oriented environment
  • High School diploma or equivalent

Additional Information:

Job Posted:
November 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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