Universal Teller, Citi

Citi

Location:
Mexico, Cuautitlán Izcalli

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Universal Teller is an entry-level position responsible for executing branch activities, including the day-to-day delivery of client-facing services, processing transactions, and engaging in sales activities in coordination with the Customer Service function. The overall objective is to utilize banking knowledge and experience to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Job Responsibility:

assist Citi clients in opening new accounts, managing current accounts and resolving complex customer service issues
provide a range of coverage for branch by assisting with processing transactions at teller window or on mobile platform
educate clients on products and services, and identify banking solutions that may cater to their financial goals
build rapport to engage prospects in a banking relationship and enhance existing customer relationships
manage supervisory responsibilities in managers absence, as needed
fulfilling the clients’ necessities while providing an exceptional client experience

Requirements:

1 year relevant experience
experience working in branch services
working knowledge of Office Package Management and WEB tools
financial product sales experience
ability to work well in a team oriented environment

Additional Information:

Job Posted:
September 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Universal Teller