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Universal Branch Representative - Bilingual

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Latino Memphis

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Location:
United States , Memphis

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Perform teller transactions that affect accounts such as deposit, withdrawals, and payments
  • Balance and reconcile cash drawer and checks daily
  • Assist members in completing all account applications, loan applications, and any other requests
  • Provide members and other individuals with one-to-one support through all channels of communications
  • Analyze loan applications and qualify applicants based on lending policies and guidelines and process completed applications, making sure to get all necessary paperwork and other items required
  • Assist members with checking/ATM/Debit card/ACH fraud situations
  • Maintain a positive work atmosphere by acting and communicating in a manner that shows confidence, confidentiality and professionalism with members, vendors, coworkers and management
  • Connect Credit Association financial solutions to members’ financial needs
  • Maintain regulatory compliance including Bank Secrecy Act
  • Follow our internal CARE Service Standards
  • Responsible for developing and maintaining a member centric culture where employees are highly motivated, member friendly and well trained for their position
  • All other duties and responsibilities as assigned

Requirements:

  • Customer Service – Bilingual
  • Some college coursework, but not necessary
  • Must have an excellent understanding of the Quality Approach Program and FedEx Employees Credit Association products and services
  • Maintain regulatory compliance including Bank Secrecy Act
What we offer:
  • Medical, Dental, Vision
  • 401K

Additional Information:

Job Posted:
January 03, 2026

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