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Universal Branch Representative - Bilingual

Latino Memphis

Location:
United States , Memphis

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Responsibility:

Perform teller transactions that affect accounts such as deposit, withdrawals, and payments
Balance and reconcile cash drawer and checks daily
Assist members in completing all account applications, loan applications, and any other requests
Provide members and other individuals with one-to-one support through all channels of communications
Analyze loan applications and qualify applicants based on lending policies and guidelines and process completed applications, making sure to get all necessary paperwork and other items required
Assist members with checking/ATM/Debit card/ACH fraud situations
Maintain a positive work atmosphere by acting and communicating in a manner that shows confidence, confidentiality and professionalism with members, vendors, coworkers and management
Connect Credit Association financial solutions to members’ financial needs
Maintain regulatory compliance including Bank Secrecy Act
Follow our internal CARE Service Standards
Responsible for developing and maintaining a member centric culture where employees are highly motivated, member friendly and well trained for their position
All other duties and responsibilities as assigned

Requirements:

Customer Service – Bilingual
Some college coursework, but not necessary
Must have an excellent understanding of the Quality Approach Program and FedEx Employees Credit Association products and services
Maintain regulatory compliance including Bank Secrecy Act

What we offer:

Medical, Dental, Vision
401K

Additional Information:

Job Posted:
January 03, 2026

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