Universal Banker, HSBC

Universal Banker

HSBC

Location:
China, Beijing

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC International Wealth and Premier Banking (IWPB) helps customers manage, protect, and grow their wealth through its international network and expertise. The role involves engaging customers, acquiring new ones, deepening existing relationships, delivering service excellence, and maintaining adherence to regulatory policies while minimizing operational risk.

Job Responsibility:

Engage and Discover Customer Needs on Branch Entry
Acquire New to Bank customer
Deepen Relationships with Customers
Deliver Service Excellence
Promote digital/CCSS solution to release teller/PRS's service burden
Support the Branch
Complete simple retail sales
Protect the Bank - through vigilance against fraud, Knowing your customer, adhering to regulations/policies and minimizing operational risk

Requirements:

Strong interpersonal and empathy skills with strong decision making and ability to deliver
Minimum of two years working in financial services industry
Previous experience in Retail/Premier sales preferred
Understanding of core products, Premier proposition, and familiar with retail and wealth product processes
Understanding of relationship management systems (RM Platform etc.)
Solid knowledge of appropriate branch operational procedures
Money Laundering Awareness Certificate held
Knowledge of relevant regulatory governance in market
Good knowledge of HSBC and personal banking
Team player with collaborative skills
Knowledge of local and Group compliance regulations
Able to deliver the client experience and needs-based solutions through effective communication, influencing, and sales skills

Nice to have:

Previous experience in Retail/Premier sales preferred
Understanding of relationship management systems (RM Platform etc.)
Solid knowledge of appropriate branch operational procedures
Money Laundering Awareness Certificate held

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
April 28, 2025

Expiration:
May 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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