Universal Banker, HSBC

Universal Banker

HSBC

Location:
India, Amritsar

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Universal Banker role in International Wealth and Premier Banking helping deliver HSBC's purpose of opening up a world of opportunity by providing customers with borderless banking and world-class wealth management through best-in-class capabilities.

Job Responsibility:

Ensure effective delivery of branch customer interface functions
Implement TCF principles in customer dealings
Contribute to improving productivity in the branch
Ensure positive customer experience and manage complaints/escalations
Adhere to operational standards set by the bank
Comply with applicable laws, regulations, Group and local guidelines
Remain alert and report suspicious activities
Support AML investigations
Migrate customers to alternate delivery channels

Requirements:

Graduate with 2 years of experience
Holistic understanding of the Branch Operations and Processes of the bank
Sound understanding of the company's customer service requirements
Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment

Additional Information:

Job Posted:
September 20, 2025

Expiration:
October 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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