Universal Banker, HSBC

Universal Banker

HSBC

Location:
China, Hangzhou

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Universal Banker position at HSBC International Wealth and Premier Banking (IWPB) serving customers with day-to-day finances and wealth management services

Job Responsibility:

Handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work
Chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate
Answer all incoming HP phone calls if Premier Relationship Officer (PRO) is occupied
Be responsible for all messages HP customer leave in PRO's voice mail
Make sure HP gift redemption mechanics works smoothly
Proactively identify sales opportunities, cross-sell bank products and services most beneficial to customers
Individually complete sales process if all PROs are occupied

Requirements:

Bachelor degree or above (recognized by the state)
1-2 years' working experience
Sales or customer service experience is preferred
Good communication and selling skills
Good understanding of Retail Banking and Wealth Management products and services
Good spoken and written English
Well organized
With nice personality

Nice to have:

Sales or customer service experience

Additional Information:

Job Posted:
August 27, 2025

Expiration:
October 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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