Universal Banker, HSBC

HSBC

Location:
India, New Delhi

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Universal Banker role at HSBC focuses on delivering effective customer service and operational efficiency in the branch environment. Responsibilities include customer satisfaction, adherence to banking regulations, and ensuring compliance with anti-money laundering (AML) and sanctions policies. The role emphasizes professional development in a diverse and supportive work environment.

Job Responsibility:

Contributes to improving productivity in the branch
Ensure positive customer experience and manage complaints / escalations
Establish mutual respect and trust in dealing with others
Adherence to overall operational standards set by the bank
Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations
Remains alert for unusual activity and reports it promptly
Supports AML investigations and trainings
Demonstrates understanding of customer due diligence guidelines
Adheres to processes and controls to identify and mitigate risks

Requirements:

Graduate with 2 years of experience
Holistic understanding of the Branch Operations and Processes of the bank
Sound understanding of the company’s customer service requirements

What we offer:

Continuous professional development
Flexible working opportunities
Inclusive and diverse work environment

Additional Information:

Job Posted:
September 11, 2025

Expiration:
October 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Universal Banker

HSBC

Location:India, New Delhi

Category:Banking

Contract Type:Employment contract