Universal Banker, HSBC

HSBC

Location:
Philippines, Cebu

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A branch-based customer facing role focused on servicing through over-the-counter transactions and customer service functions, to meet and greet customers upon branch entry and provide expert advice on digital channels, respond to any simple servicing queries and direct to appropriate channels.

Job Responsibility:

Engage and Discover Customer Needs on Branch Entry
Fulfill Customer Needs
Acquire New to Bank Customers
Deliver Service Excellence
Promote and Deliver Digital Engagement
Support the Branch
Protect the Bank through vigilance against fraud and compliance
Process cash/cheque deposits/withdrawals
Process account openings and closures
Attend to telephone and email instructions/queries
Process foreign currency transactions
Maintain operational integrity

Requirements:

Understanding of IWPB products and services
Knowledgeable on branch systems (HUB / SFE / CRMS / Evolve)
Should attend signature verification and counterfeit detection courses
Should be aware of foreign exchange and related regulations
Knowledge and application of branch processes and guidelines
Candidates with immediate right to work in the Philippines

What we offer:

Opportunities to develop
Support and rewards
Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 29, 2025

Expiration:
October 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Universal Banker

HSBC

Location:Philippines, Cebu

Category:Banking

Contract Type:Not provided