Universal Banker, HSBC

Universal Banker

HSBC

Location:
India, Chandigarh

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Universal Banker role at HSBC focused on implementing TCF principles, ensuring effective delivery of branch customer interface functions, and achieving high customer satisfaction along with operational efficiency in the International Wealth and Premier Banking division.

Job Responsibility:

Implement TCF principles in day to day customer dealings
Ensure effective delivery of branch customer interface functions
Contribute to improving productivity in the branch
Maintain branch hygiene standards
Ensure positive customer experience and manage complaints/escalations
Adhere to operational standards and compliance with laws/regulations
Remain alert and report suspicious activities
Complete mandatory AML and sanctions training
Ensure adequate due diligence on transactions
Migrate customers to alternate delivery channels

Requirements:

Graduate with 2 years of experience
Holistic understanding of the Branch Operations and Processes of the bank
Sound understanding of the company's customer service requirements
Must successfully complete Anti-Money Laundering and Sanctions training and post-course assessment

Additional Information:

Job Posted:
September 20, 2025

Expiration:
October 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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