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Universal Banker Type 2

https://www.hsbc.com Logo

HSBC

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Location:
China , Hangzhou

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Category:

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Contract Type:
Not provided

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Salary:

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Job Description:

This role is a part of the Premier relationship team and a key relationship support role created to provide an outstanding customer experience to the valuable Premier clients.

Job Responsibility:

  • Engage and Discover Customer Needs on Branch Entry
  • Acquire New to Bank customer
  • Deliver Service Excellence
  • Promote digital/CCSS solution to release teller/PRS’s service burden
  • Support the Branch
  • Complete simple retail sales
  • Protect the Bank - through vigilance against fraud, Knowing your customer, adhereing to regulations/policies and minimising operational risk

Requirements:

  • Bachelor's degree or equivalent experience
  • At least half years’ experience in HSBC WPB roles
  • Strong communication, client focus and influencing skills
  • Sound knowledge of HSBC product and services, esp. digital channel knowledge
  • High potential to be in a sales role within half years
  • Result driven and able to work under pressure
  • Local regulatory & license requirements
  • Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
  • Able to communicate well in English and local languages
  • Attain appropriate professional and regulatory qualifications as required by market
  • Attain any internal standards as required by HBCN
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
July 03, 2025

Expiration:
August 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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