Unity Experience Advisor

At Unity Trust Bank, we’re proud to be bold in our ambitions, straightforward in our approach, inclusive in our thinking, and guided by integrity and collaboration in everything we do. We believe that banking should serve the common good—and that starts with understanding our customers deeply and acting on what matters most to them. Guided by these values—and our commitment to Consumer Duty—we ensure our relationships deliver fair, transparent, and sustainable outcomes for our customers. We’re looking for a compassionate, customer‑focused Unity Experience Advisor to join our Customer Service team — known here as Unity Experience. As the first point of contact for our customers, you’ll play a vital role in delivering exceptional, purpose‑led service to the organisations we support.