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United Way Logo United Way · Human Resources

United For Working Families Program Coordinator

United States of America, Chattanooga Employment contract 45000.00 - 55000.00 USD / Year · Job Posted May 15, 2026
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Job Description

United Way of Greater Chattanooga is searching for a United for Working Families Program Coordinator. This is a full-time position supporting the United for Working Families (UFWF) initiative, the organization's flagship program connecting employers to solutions that support working families. This position will report to the Director of United for Working Families. The United for Working Families Program Coordinator is a key member of the team driving United Way of Greater Chattanooga's flagship employer engagement program — a movement that advances family-friendly workplace policies and practices to improve outcomes for ALICE (Asset Limited, Income Constrained, Employed) families. As the program expands across Tennessee and gains national attention, this position is integral to delivering, evolving, and scaling its core offerings. The Coordinator partners closely with the Director of United for Working Families to facilitate learning experiences, support curriculum and certification development, and contribute research and content. The ideal candidate thrives in a dynamic, collaborative, growing environment. The team this candidate sits on values authenticity, impact, and fun, rooting all of its work back to the organization’s mission, while keenly remembering that each of us brings our own diverse perspectives and family needs to work every day.

Job Responsibility

  • Co-facilitate and deliver portions of educational programming and training offerings
  • Prepare training materials, participant resources, and post-session deliverables
  • Contribute to the development of new curriculum, certification frameworks, and employer-facing tools
  • Support thought leadership through research and content for white papers, case studies, and other publications
  • Support logistics and follow-up for trainings, convenings, and other program events
  • Own day-to-day touchpoints with employer participants across the engagement pathway
  • Support the Director with employer partnerships, sponsor relationships, and pilot initiatives
  • Maintain participant records, engagement data, and CRM information
  • Assist with program standardization and onboarding of new partner sites as the initiative expands
  • Conduct ongoing research on family-friendly workplace policies, ALICE data, and employer trends
  • Provide support around data collection, management and analysis
  • Support updates to engagement resources and program collateral
  • Help capture program stories in partnership with the marketing and communications team

Requirements

  • Bachelor degree required. Preferred fields include nonprofit management, business, industrial-organizational (I-O) psychology, human resources, workforce development, communications, or related
  • 1–2 years of relevant experience in nonprofit programs, employer engagement, training and facilitation, HR, or community impact
  • Comfortable presenting and facilitating in front of employer audiences
  • Strong writing and organizational skills, with proven ability to manage multiple concurrent priorities
  • Adaptable and energized by a dynamic program with statewide and national reach
  • Proficiency in Microsoft Office, CRM experience (HubSpot, Salesforce, or similar) preferred
  • Genuine interest in ALICE, family-friendly workplaces, and the role of employers in community well-being

Nice to have

CRM experience (HubSpot, Salesforce, or similar) preferred

What we offer

  • Medical
  • dental
  • vision
  • life
  • flexible working schedules
  • 403b and match
  • paid time off
  • flex time
  • paid parking
  • Text Care
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