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The Unit Secretary acts as a liaison, greets visitors, patients, health care team members in a courteous, customer focused manner. Ensures patient charts are organized, accurate and complete per hospital chart order. Initiates breakdown of chart and completes discharge checklist. Monitors electronic record for: new orders, consults for completion, accurate treatment teams, patient status, new results, and advance directives. Completes order entry for equipment, advance diet, and transport orders. Orders patient supplies and unit equipment as needed. Monitors and updates inventory and downtime bin. Enters dietary intake. Assists with safety and environmental rounds, monitors cleanliness and assists with infection prevention efforts.
Job Responsibility:
Acts as a liaison, greets visitors, patients, health care team members in a courteous, customer focused manner
Ensures patient charts are organized, accurate and complete per hospital chart order
Initiates breakdown of chart and completes discharge checklist
Monitors electronic record for: new orders, consults for completion, accurate treatment teams, patient status, new results, and advance directives
Completes order entry for equipment, advance diet, and transport orders
Orders patient supplies and unit equipment as needed
Monitors and updates inventory and downtime bin
Enters dietary intake
Assists with safety and environmental rounds, monitors cleanliness and assists with infection prevention efforts
Answers telephone and triages calls to unit, calls for consults, support, and ancillary departments as needed
Assists in monitoring patient disposition at all times as they leave or return to unit, using log
Assists with non-patient care needs as needed or requested by unit staff (turning off lights, delivering mail, delivering flowers, etc.)
Completes needed filing
Ensures call light system is updated with patient assignments each shift
Informs Admitting of discharges immediately upon patient leaving unit if needed
May be required to provide constant observation
Routinely maintains work area in a neat and orderly fashion
Schedules follow-up appointments for patients
Transports items to ancillary departments as needed and pick up any items if required
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
High School Graduate
Basic Life Support Heartsaver (BLS HS) (Non-Clinical) - American Heart Association (AHA) Heartsaver CPR/AED or BLS