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Provides clerical support for assigned nursing unit, including transcribing physicians' orders; scheduling diagnostic tests and therapies for patients; assembling and maintaining patients' charts; answering telephone and intercom calls; providing routine, approved information; maintaining supply levels for unit; and reporting unit needs to other departments such as Housekeeping and Maintenance.
Job Responsibility
Inputs patient medical information into the computer system
Answers and directs phones for the department
Orders supply
Greets guests such as physicians, patient families and visitors
Corresponds with ancillary departments regarding patient care
Communicates and works closely with Physicians and the health care team.
Requirements
High School diploma or equivalent
Computer knowledge and customer service skills required
Medical terminology preferred
Previous experience as a Unit Secretary preferred
De-escalation training required within 90 days of hire/transfer date for Associates in Emergency Department.