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The Nursing Unit Secretary is responsible for performing clerical duties as indicated by the responsibilities outlined in this job description under direct supervision of the unit charge nurse. The associate is competent to provide clerical support to nursing staff, physicians, and other members of the healthcare team. The associate is responsible for monitoring the nurses’ station ensuring a healing environment for patients and their family members. The associate must also promote a healthy work environment for staff. The Unit Secretary must be flexible, efficient, and accurate in carrying out the role. The Unit secretary is trained in the delivery of age-appropriate care by hospital policy. He or she performs assigned tasks in accordance with the hospital’s philosophy, values, standards, policies, and procedures.
Job Responsibility
Greeting and directing visitors, relaying information and messages to patients and medical staff, facilitating communication between the care unit and other healthcare providers
Answering telephones, distributing mail, preparing and filing paperwork, and ordering and storing supplies
Maintaining and updating patient records
preparing admission and discharge paperwork
Filing test and lab reports within medical records
Coordinating patient services by scheduling tests, treatments, and consultations for patients and arranging for patient transfers