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Support the care home management team in delivering high-quality care with a difference by providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors, and staff.
Job Responsibility:
Lead on monitoring standards of care delivered by staff through observation, audit and direct involvement
Lead with monitoring the well-being of each resident, being aware of any change impacting care and care planning and ensuring that changing needs are met, and written records are amended to reflect any variation
Lead in the person-centred care planning process by implementing, monitoring and undertaking monthly evaluations, completing care plan audits, developing action plans and being responsible for completing the action plans
Act as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated
Requirements:
NVQ 3 or equivalent in care for care homes
2 years experience working with the resident group
Knowledge of the CQC Fundamental standards
Demonstrate the ability to lead staff and act responsibly in the absence of the manager