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As Business Risk & Compliance Co-worker your responsibilities will include, but are not limited to: Being the friendly first point of contact for visitors, contractors, and co-workers, while managing access to and from the store. Provide administrative support for risk prevention and compliance tasks, including audits, incident reporting, database management, and filing. Monitoring and reviewing CCTV, conducting investigations, responding quickly and efficiently to alarms, and initiating emergency response procedures where required. Assist in ensuring the store is compliant with all IKEA and local rules, guidelines, and legislative requirements, to protect our assets and the IKEA brand. Assist with the response and management of emergency situations and safety incidents. Support a Risk & Compliance culture by developing leadership and conscious approach in identifying and implementing systems to detect, analyse and reduce business loss, financial impact, prevent incidents and accidents in the store. Collaborate with internal stakeholders to ensure that health, safety, and security standards are met across all departments.
Job Responsibility:
Being the friendly first point of contact for visitors, contractors, and co-workers, while managing access to and from the store
Provide administrative support for risk prevention and compliance tasks, including audits, incident reporting, database management, and filing
Monitoring and reviewing CCTV, conducting investigations, responding quickly and efficiently to alarms, and initiating emergency response procedures where required
Assist in ensuring the store is compliant with all IKEA and local rules, guidelines, and legislative requirements, to protect our assets and the IKEA brand
Assist with the response and management of emergency situations and safety incidents
Support a Risk & Compliance culture by developing leadership and conscious approach in identifying and implementing systems to detect, analyse and reduce business loss, financial impact, prevent incidents and accidents in the store
Collaborate with internal stakeholders to ensure that health, safety, and security standards are met across all departments
Requirements:
A valid Security license and First Aid & CPR certifications, or the willingness and ability to obtain them
Strong customer focus
A passion for creating a safe and secure working environment and a commitment to leading by example
Strong verbal communication skills, with the ability to stay calm and deliver clear instructions during emergencies
Proven ability to manage multiple tasks and handle ad hoc requests while maintaining daily responsibilities
Experience with regular use of computers, IT systems, completing administrative and reporting tasks while adhering to deadlines
Ability to work independently and collaborate effectively within a team
A proactive, problem-solving mindset with a focus on continuous improvement
What we offer:
5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support