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Union Senior Audio Visual Technician

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Encore Global

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Location:
United States , New York

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

30.65 - 30.66 USD / Hour
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Job Description:

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

Job Responsibility:

  • Perform all digital audio console applications
  • Perform all projection and video capabilities
  • Proficient in performing all lighting console capabilities
  • Proficient in performing all LED Wall and Media Server Capabilities
  • General AV Tech work as needed
  • Equipment Operation: Ensure flawlessly executed event through setup, operation, and breakdown of audiovisual equipment
  • Troubleshoot technical issues
  • Comply with security and safety measures
  • Ensure equipment security
  • Perform advance work with operations and sales leadership
  • Customer Service: Provide excellent service
  • Maintain positive client relationship
  • Collaborate on event solutions
  • Understand hotel/client relationship
  • Equipment Maintenance: Assist with security, storage, inventory, transportation, and maintenance of equipment

Requirements:

  • Proficiency in 2 of the following disciplines: Audio, Video, Lighting, and LED
  • Demonstrate exceptional customer service skills
  • Flexibility in schedule
  • 10+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 4-5 years of customer service or hospitality experience is preferred
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
  • Strong customer, client and coworker interface experience and abilities
  • Self-starter/works independently
  • Technical Qualifications for Audio, Video, Lighting, and LED Wall/Media Server as listed
  • Must be able to lift 50 lbs

Nice to have:

  • Bachelor’s Degree is preferred
  • 4-5 years of customer service or hospitality experience is preferred
What we offer:
  • Paid Time Off: Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days
  • Rewards/Incentives: Premium Recognition Program (CenterStage), Performance Incentive Plans (GEI Bonus), Employee Referral Program, Annual Merit
  • Training & Development: Classroom/On the Job Training, Encore University, Career Pathing
  • Mobility: Relocation, Global Transfer Opportunities
  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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